PSA Capiz Citizens Charter

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<div style="position:absolute;left:235.27px;top:174.45px" class="cls_003"><span class="cls_003">Republic of the Philippines</span></div>
<div style="position:absolute;left:181.65px;top:188.05px" class="cls_006"><span class="cls_006">PHILIPPINE STATISTICS AUTHORITY</span></div>
<div style="position:absolute;left:218.27px;top:204.45px" class="cls_003"><span class="cls_003">Capiz Provincial Statistical Office</span></div>
<div style="position:absolute;left:277.08px;top:218.25px" class="cls_003"><span class="cls_003">Roxas City</span></div>
<div style="position:absolute;left:166.05px;top:369.10px" class="cls_007"><span class="cls_007">CITIZEN’S CHARTER</span></div>
<div style="position:absolute;left:256.67px;top:567.95px" class="cls_003"><span class="cls_003">In compliance with</span></div>
<div style="position:absolute;left:102.23px;top:588.55px" class="cls_003"><span class="cls_003">Republic Act No. 9485, otherwise known as “Anti-Red Tape Act of 2007” and</span></div>
<div style="position:absolute;left:95.03px;top:609.35px" class="cls_003"><span class="cls_003">Republic Act No. 11032, otherwise known as “The Ease of Doing Business Act”</span></div>
<div style="position:absolute;left:108.43px;top:629.95px" class="cls_003"><span class="cls_003">by simplifying the office processes and adoption of simplified requirements</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
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<div style="position:absolute;left:235.27px;top:160.65px" class="cls_003"><span class="cls_003">Republic of the Philippines</span></div>
<div style="position:absolute;left:181.65px;top:174.25px" class="cls_006"><span class="cls_006">PHILIPPINE STATISTICS AUTHORITY</span></div>
<div style="position:absolute;left:218.27px;top:190.65px" class="cls_003"><span class="cls_003">Capiz Provincial Statistical Office</span></div>
<div style="position:absolute;left:277.08px;top:204.45px" class="cls_003"><span class="cls_003">Roxas City</span></div>
<div style="position:absolute;left:72.03px;top:245.85px" class="cls_004"><span class="cls_004">Introduction</span></div>
<div style="position:absolute;left:72.03px;top:271.67px" class="cls_003"><span class="cls_003">The Philippine Statistics Authority (PSA) was created on September 12, 2013 when the</span></div>
<div style="position:absolute;left:72.03px;top:287.67px" class="cls_003"><span class="cls_003">Philippine Statistical Act of</span></div>
<div style="position:absolute;left:259.08px;top:287.67px" class="cls_003"><span class="cls_003">2013</span></div>
<div style="position:absolute;left:299.46px;top:287.67px" class="cls_003"><span class="cls_003">(Republic Act No.</span></div>
<div style="position:absolute;left:428.39px;top:287.67px" class="cls_003"><span class="cls_003">10625) was signed</span></div>
<div style="position:absolute;left:72.03px;top:303.47px" class="cls_003"><span class="cls_003">by </span><A HREF="https://en.wikipedia.org/wiki/President_of_the_Philippines">President Benigno S. Aquino III.</A><span class="cls_003"> The new <A HREF="https://en.wikipedia.org/wiki/Government_authority">government authority</A> was created by</div>
<div style="position:absolute;left:72.03px;top:319.28px" class="cls_003"><span class="cls_003">merging the National Statistics Office, the National Statistical Coordination Board, the</span></div>
<div style="position:absolute;left:72.03px;top:335.28px" class="cls_003"><span class="cls_003">Bureau of Agricultural Statistics, and the Bureau of Labor and Employment Statistics.</span></div>
<div style="position:absolute;left:72.03px;top:361.10px" class="cls_003"><span class="cls_003">The PSA serves as the central statistical authority on primary data collection in the</span></div>
<div style="position:absolute;left:72.03px;top:376.90px" class="cls_003"><span class="cls_003">Philippines by conducting censuses on different sectors of the Philippine economy such</span></div>
<div style="position:absolute;left:72.03px;top:392.90px" class="cls_003"><span class="cls_003">as population, housing, agriculture, fisheries and business. It collects, compiles,</span></div>
<div style="position:absolute;left:72.03px;top:408.70px" class="cls_003"><span class="cls_003">analyzes and publishes statistical information on economic, social, demographic,</span></div>
<div style="position:absolute;left:72.03px;top:424.50px" class="cls_003"><span class="cls_003">political affairs and general affairs of the people of the Philippines. Likewise, it enforces</span></div>
<div style="position:absolute;left:72.03px;top:440.50px" class="cls_003"><span class="cls_003">the civil registration functions in the Philippines.</span></div>
<div style="position:absolute;left:72.03px;top:466.32px" class="cls_003"><span class="cls_003">The demand for security papers or PSA issued copies of Civil Registry Documents</span></div>
<div style="position:absolute;left:72.03px;top:480.12px" class="cls_003"><span class="cls_003">(CRDs) and statistical data have increased along with the agency’s capacity to produce</span></div>
<div style="position:absolute;left:72.03px;top:493.93px" class="cls_003"><span class="cls_003">said documents in a faster way with the aid of technology. Along with this demand are</span></div>
<div style="position:absolute;left:72.03px;top:507.72px" class="cls_003"><span class="cls_003">the challenges for the office to deliver fast and quality service to our clients or interested</span></div>
<div style="position:absolute;left:72.03px;top:521.53px" class="cls_003"><span class="cls_003">parties.</span></div>
<div style="position:absolute;left:129.17px;top:521.53px" class="cls_003"><span class="cls_003">Also came opportunities for some people who are simply waiting to take</span></div>
<div style="position:absolute;left:72.03px;top:535.33px" class="cls_003"><span class="cls_003">advantage, financially, of clients who are either innocent or impatient and less</span></div>
<div style="position:absolute;left:72.03px;top:549.12px" class="cls_003"><span class="cls_003">determined to secure their own documents in the proper and legal way.</span></div>
<div style="position:absolute;left:72.03px;top:576.75px" class="cls_003"><span class="cls_003">There are several means to an end. Needless to say, fixing activities, deemed illegal,</span></div>
<div style="position:absolute;left:72.03px;top:590.55px" class="cls_003"><span class="cls_003">which can be done with or without Red Tape, must be reduced if not eradicated. Thus,</span></div>
<div style="position:absolute;left:72.03px;top:604.35px" class="cls_003"><span class="cls_003">the office shall take appropriate measures to promote transparency with regard to the</span></div>
<div style="position:absolute;left:72.03px;top:618.15px" class="cls_003"><span class="cls_003">manner of transacting with the public thru the adoption of simplified requirements and</span></div>
<div style="position:absolute;left:72.03px;top:631.95px" class="cls_003"><span class="cls_003">procedures and make these truly customer-friendly and compliant to Republic Act</span></div>
<div style="position:absolute;left:72.03px;top:645.75px" class="cls_003"><span class="cls_003">No.11032.</span></div>
<div style="position:absolute;left:72.03px;top:673.38px" class="cls_003"><span class="cls_003">Pursuant to the implementation of Republic Act 9485 (Anti-Red Tape Act 2007) and</span></div>
<div style="position:absolute;left:72.03px;top:687.17px" class="cls_003"><span class="cls_003">later with the passing of Republic Act No. 11032, otherwise known as “The Ease of</span></div>
<div style="position:absolute;left:72.03px;top:700.97px" class="cls_003"><span class="cls_003">Doing Business and Efficient Government Service Delivery Act of 2018,” the focus of</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
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<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background03.jpg" width=612 height=792></div>
<div style="position:absolute;left:72.03px;top:71.22px" class="cls_003"><span class="cls_003">this endeavor is to implement ways that will reduce and help eliminate red tape and</span></div>
<div style="position:absolute;left:72.03px;top:85.03px" class="cls_003"><span class="cls_003">fixing activities.</span></div>
<div style="position:absolute;left:72.03px;top:124.62px" class="cls_004"><span class="cls_004">PSA Vision</span></div>
<div style="position:absolute;left:72.03px;top:152.25px" class="cls_003"><span class="cls_003">Solid responsive world-class authority on quality statistics and civil registration.</span></div>
<div style="position:absolute;left:72.03px;top:192.05px" class="cls_004"><span class="cls_004">PSA Mission</span></div>
<div style="position:absolute;left:72.03px;top:219.65px" class="cls_003"><span class="cls_003">Deliver relevant, reliable statistics and civil registration services for equitable</span></div>
<div style="position:absolute;left:72.03px;top:233.45px" class="cls_003"><span class="cls_003">development towards improved quality of life for all.</span></div>
<div style="position:absolute;left:72.03px;top:274.87px" class="cls_004"><span class="cls_004">PSA </span><A HREF="http://www.psa.gov.ph/about">Mandates</A> </div>
<div style="position:absolute;left:72.03px;top:302.47px" class="cls_003"><span class="cls_003">The PSA shall primarily be responsible for the implementation of the objectives and</span></div>
<div style="position:absolute;left:72.03px;top:316.27px" class="cls_003"><span class="cls_003">provisions of R.A. 10625.</span></div>
<div style="position:absolute;left:72.03px;top:343.87px" class="cls_003"><span class="cls_003">It shall plan, develop, prescribe, disseminate and enforce policies, rules and regulations</span></div>
<div style="position:absolute;left:72.03px;top:357.70px" class="cls_003"><span class="cls_003">and coordinate government-wide programs governing the production of official statistics,</span></div>
<div style="position:absolute;left:72.03px;top:371.50px" class="cls_003"><span class="cls_003">general-purpose statistics, and civil registration services.</span></div>
<div style="position:absolute;left:72.03px;top:399.10px" class="cls_003"><span class="cls_003">It shall primarily be responsible for all national censuses and surveys, sectoral statistics,</span></div>
<div style="position:absolute;left:72.03px;top:412.90px" class="cls_003"><span class="cls_003">consolidation of selected administrative recording systems and compilation of national</span></div>
<div style="position:absolute;left:72.03px;top:426.70px" class="cls_003"><span class="cls_003">accounts.</span></div>
<div style="position:absolute;left:72.03px;top:468.12px" class="cls_004"><span class="cls_004">PSA </span><A HREF="http://www.psa.gov.ph/about">Functions</A> </div>
<div style="position:absolute;left:72.03px;top:495.72px" class="cls_003"><span class="cls_003">The PSA shall:</span></div>
<div style="position:absolute;left:72.03px;top:521.53px" class="cls_003"><span class="cls_003">Serve as the central statistical authority of the Philippine government on primary data</span></div>
<div style="position:absolute;left:72.03px;top:537.33px" class="cls_003"><span class="cls_003">collection;</span></div>
<div style="position:absolute;left:90.03px;top:563.33px" class="cls_003"><span class="cls_003">1. Prepare and conduct periodic censuses on population, housing, agriculture,</span></div>
<div style="position:absolute;left:117.02px;top:579.15px" class="cls_003"><span class="cls_003">fisheries, business, industry, and other sectors of the economy;</span></div>
<div style="position:absolute;left:90.03px;top:594.95px" class="cls_003"><span class="cls_003">2. Collect, compile, analyze, abstract and publish statistical information relating to</span></div>
<div style="position:absolute;left:117.02px;top:610.95px" class="cls_003"><span class="cls_003">the country’s economic, social, demographic and general activities and</span></div>
<div style="position:absolute;left:117.02px;top:626.75px" class="cls_003"><span class="cls_003">condition of the people;</span></div>
<div style="position:absolute;left:90.03px;top:642.55px" class="cls_003"><span class="cls_003">3. Prepare and conduct statistical sample surveys on all aspects of socioeconomic</span></div>
<div style="position:absolute;left:117.02px;top:658.55px" class="cls_003"><span class="cls_003">life including agriculture, industry, trade, finance, prices and marketing</span></div>
<div style="position:absolute;left:117.02px;top:674.38px" class="cls_003"><span class="cls_003">information, income and expenditure, education, health, culture, and social</span></div>
<div style="position:absolute;left:117.02px;top:690.17px" class="cls_003"><span class="cls_003">situations for the use of the government and the public;</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:2406px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background04.jpg" width=612 height=792></div>
<div style="position:absolute;left:90.03px;top:71.22px" class="cls_003"><span class="cls_003">4. Carry out, enforce and administer civil registration functions in the country as</span></div>
<div style="position:absolute;left:117.02px;top:87.03px" class="cls_003"><span class="cls_003">provided for in Act 3753, the Law on Registry of Civil Status;</span></div>
<div style="position:absolute;left:90.03px;top:103.03px" class="cls_003"><span class="cls_003">5. Collaborate with departments of the national government including GOCCs and</span></div>
<div style="position:absolute;left:117.02px;top:118.83px" class="cls_003"><span class="cls_003">their subsidiaries in the collection, compilation, maintenance and publication of</span></div>
<div style="position:absolute;left:117.02px;top:134.62px" class="cls_003"><span class="cls_003">statistical information, including special statistical data derived from the</span></div>
<div style="position:absolute;left:117.02px;top:150.65px" class="cls_003"><span class="cls_003">activities of those departments, corporations and their subsidiaries;</span></div>
<div style="position:absolute;left:90.03px;top:166.45px" class="cls_003"><span class="cls_003">6. Promote and develop integrated social and economic statistics and coordinate</span></div>
<div style="position:absolute;left:117.02px;top:182.25px" class="cls_003"><span class="cls_003">plans for the integration of those statistics, including the national accounts;</span></div>
<div style="position:absolute;left:90.03px;top:198.25px" class="cls_003"><span class="cls_003">7. Develop and maintain appropriate frameworks and standards for the collection,</span></div>
<div style="position:absolute;left:117.02px;top:214.05px" class="cls_003"><span class="cls_003">processing, analysis and dissemination of data;</span></div>
<div style="position:absolute;left:90.03px;top:229.85px" class="cls_003"><span class="cls_003">8. Coordinate with government departments and local government units (LGUs) on</span></div>
<div style="position:absolute;left:117.02px;top:245.85px" class="cls_003"><span class="cls_003">the promotion and adoption of statistical standards involving techniques,</span></div>
<div style="position:absolute;left:117.02px;top:261.67px" class="cls_003"><span class="cls_003">methodologies, concepts, definitions and classifications, and on the avoidance</span></div>
<div style="position:absolute;left:117.02px;top:277.47px" class="cls_003"><span class="cls_003">of duplication in the collection of statistical information;</span></div>
<div style="position:absolute;left:90.03px;top:293.47px" class="cls_003"><span class="cls_003">9. Conduct continuing methodological, analytical and development activities, in</span></div>
<div style="position:absolute;left:117.02px;top:309.28px" class="cls_003"><span class="cls_003">coordination with the PSRTI , to improve the conduct of censuses, surveys and</span></div>
<div style="position:absolute;left:117.02px;top:325.08px" class="cls_003"><span class="cls_003">other data collection activities;</span></div>
<div style="position:absolute;left:90.03px;top:341.08px" class="cls_003"><span class="cls_003">10. Recommend executive and legislative measures to enhance the development of</span></div>
<div style="position:absolute;left:117.02px;top:356.90px" class="cls_003"><span class="cls_003">the statistical activities and programs of the government;</span></div>
<div style="position:absolute;left:90.03px;top:372.90px" class="cls_003"><span class="cls_003">11. Prepare, in consultation with the PSA Board, a Philippine Statistical Development</span></div>
<div style="position:absolute;left:117.02px;top:388.70px" class="cls_003"><span class="cls_003">Program (PSDP);</span></div>
<div style="position:absolute;left:90.03px;top:404.50px" class="cls_003"><span class="cls_003">12. Implement policies on statistical matters and coordination, as directed by the</span></div>
<div style="position:absolute;left:117.02px;top:420.50px" class="cls_003"><span class="cls_003">PSA Board, and;</span></div>
<div style="position:absolute;left:90.03px;top:436.30px" class="cls_003"><span class="cls_003">13. </span><span class="cls_002">Perform other functions as may be assigned by the PSA Board and as may be necessary to carry</span></div>
<div style="position:absolute;left:117.02px;top:451.70px" class="cls_002"><span class="cls_002">out the purposes of RA 10625.</span></div>
<div style="position:absolute;left:72.03px;top:491.73px" class="cls_004"><span class="cls_004">PSA </span><A HREF="http://www.psa.gov.ph/about">Quality</A> Policy</div>
<div style="position:absolute;left:72.03px;top:519.33px" class="cls_003"><span class="cls_003">We, the Philippine Statistics Authority, commit to deliver relevant and reliable statistics</span></div>
<div style="position:absolute;left:72.03px;top:533.12px" class="cls_003"><span class="cls_003">and efficient civil registration services to our client and stakeholders.</span></div>
<div style="position:absolute;left:72.03px;top:560.73px" class="cls_003"><span class="cls_003">We adhere to the UN Fundamental Principles of Official Statistics in the production of</span></div>
<div style="position:absolute;left:72.03px;top:574.55px" class="cls_003"><span class="cls_003">quality general-purpose statistics and commit to deliver civil registration services in</span></div>
<div style="position:absolute;left:72.03px;top:588.35px" class="cls_003"><span class="cls_003">accordance with the laws, rules and regulations, and other statutory requirements.</span></div>
<div style="position:absolute;left:72.03px;top:615.95px" class="cls_003"><span class="cls_003">We endeavor to live by the established core values and corporate personality of the</span></div>
<div style="position:absolute;left:72.03px;top:629.75px" class="cls_003"><span class="cls_003">PSA and adapt the appropriate technology in the development of our products and</span></div>
<div style="position:absolute;left:72.03px;top:643.55px" class="cls_003"><span class="cls_003">delivery of services.</span></div>
<div style="position:absolute;left:72.03px;top:671.17px" class="cls_003"><span class="cls_003">We commit to continually improve the effectiveness of our Quality Management System</span></div>
<div style="position:absolute;left:72.03px;top:684.97px" class="cls_003"><span class="cls_003">to ensure equitable development towards improved quality of life for all.</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:3208px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background05.jpg" width=612 height=792></div>
<div style="position:absolute;left:72.03px;top:71.22px" class="cls_006"><span class="cls_006">LIST OF FRONTLINE SERVICES</span></div>
<div style="position:absolute;left:74.43px;top:128.22px" class="cls_004"><span class="cls_004">I. STATISTICAL SERVICES</span></div>
<div style="position:absolute;left:90.03px;top:144.03px" class="cls_003"><span class="cls_003">a. Library Services/Researchers Form</span></div>
<div style="position:absolute;left:90.03px;top:160.05px" class="cls_003"><span class="cls_003">b. Online/Internet Research (</span><span class="cls_018">www.psa.gov.ph</span><span class="cls_003"> &</span><span class="cls_018"> www.rsso6.psa.gov.ph/psacapiz</span><span class="cls_003">)</span></div>
<div style="position:absolute;left:90.03px;top:175.85px" class="cls_003"><span class="cls_003">c. Official Data Requests and Other Data Not Available for Download/Special</span></div>
<div style="position:absolute;left:108.02px;top:191.85px" class="cls_003"><span class="cls_003">Tabulations</span></div>
<div style="position:absolute;left:71.03px;top:233.45px" class="cls_004"><span class="cls_004">II. CIVIL REGISTRATION SERVICES</span></div>
<div style="position:absolute;left:90.03px;top:261.08px" class="cls_003"><span class="cls_003">a. Copy issuance of civil registry documents for walk-in clients - CRS-ITP Outlet</span></div>
<div style="position:absolute;left:108.02px;top:274.87px" class="cls_003"><span class="cls_003">(Iloilo, Aklan and Negros Occidental Outlets)</span></div>
<div style="position:absolute;left:90.03px;top:288.67px" class="cls_003"><span class="cls_003">b. Issuance of Certificate of Registration of the Authority to Solemnize Marriage</span></div>
<div style="position:absolute;left:108.02px;top:302.47px" class="cls_003"><span class="cls_003">(CRASM)</span></div>
<div style="position:absolute;left:74.43px;top:357.70px" class="cls_004"><span class="cls_004">I. STATISTICAL SERVICES</span></div>
<div style="position:absolute;left:72.03px;top:399.50px" class="cls_004"><span class="cls_004">Schedule of Availability of Service</span></div>
<div style="position:absolute;left:72.03px;top:427.10px" class="cls_003"><span class="cls_003">Monday to Friday</span></div>
<div style="position:absolute;left:72.03px;top:454.70px" class="cls_003"><span class="cls_003">8:00 AM - 5:00 PM</span></div>
<div style="position:absolute;left:72.03px;top:482.32px" class="cls_004"><span class="cls_004">Who May Avail of the Services:</span></div>
<div style="position:absolute;left:108.02px;top:509.92px" class="cls_003"><span class="cls_003">Researchers, students and others who are in need of statistical data for their</span></div>
<div style="position:absolute;left:72.03px;top:523.73px" class="cls_003"><span class="cls_003">academic researches, feasibility studies and the like.</span></div>
<div style="position:absolute;left:72.03px;top:551.33px" class="cls_004"><span class="cls_004">What are the Requirements:</span></div>
<div style="position:absolute;left:108.02px;top:578.95px" class="cls_003"><span class="cls_003">1. Valid ID to be presented to the guard on duty or to the library staff.</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:4010px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background06.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:71.22px" class="cls_004"><span class="cls_004">How to Avail of the Service:</span></div>
<div style="position:absolute;left:279.68px;top:90.62px" class="cls_005"><span class="cls_005">Duration of</span></div>
<div style="position:absolute;left:83.63px;top:102.03px" class="cls_005"><span class="cls_005">Applicant/</span></div>
<div style="position:absolute;left:270.88px;top:102.03px" class="cls_005"><span class="cls_005">Activity (Under</span></div>
<div style="position:absolute;left:369.13px;top:102.03px" class="cls_005"><span class="cls_005">Person in</span></div>
<div style="position:absolute;left:35.80px;top:107.83px" class="cls_005"><span class="cls_005">Step</span></div>
<div style="position:absolute;left:165.65px;top:107.83px" class="cls_005"><span class="cls_005">Service Provider</span></div>
<div style="position:absolute;left:454.95px;top:107.83px" class="cls_005"><span class="cls_005">Fees</span></div>
<div style="position:absolute;left:530.38px;top:107.83px" class="cls_005"><span class="cls_005">Form</span></div>
<div style="position:absolute;left:94.03px;top:113.62px" class="cls_005"><span class="cls_005">Client</span></div>
<div style="position:absolute;left:289.30px;top:113.62px" class="cls_005"><span class="cls_005">Normal</span></div>
<div style="position:absolute;left:374.73px;top:113.62px" class="cls_005"><span class="cls_005">Charge</span></div>
<div style="position:absolute;left:268.88px;top:125.03px" class="cls_005"><span class="cls_005">Circumstances)</span></div>
<div style="position:absolute;left:34.00px;top:148.65px" class="cls_011"><span class="cls_011">Walk-In Research - Research or Data Request</span></div>
<div style="position:absolute;left:156.65px;top:169.05px" class="cls_012"><span class="cls_012">Evaluate the request.</span></div>
<div style="position:absolute;left:156.65px;top:180.45px" class="cls_012"><span class="cls_012">If available in the</span></div>
<div style="position:absolute;left:70.03px;top:192.05px" class="cls_012"><span class="cls_012">Fill in</span></div>
<div style="position:absolute;left:156.65px;top:192.05px" class="cls_012"><span class="cls_012">library, get the</span></div>
<div style="position:absolute;left:70.03px;top:203.45px" class="cls_012"><span class="cls_012">Researchers</span></div>
<div style="position:absolute;left:156.65px;top:203.45px" class="cls_012"><span class="cls_012">books/publications</span></div>
<div style="position:absolute;left:359.10px;top:209.25px" class="cls_012"><span class="cls_012">SOCD staff</span></div>
<div style="position:absolute;left:70.03px;top:215.05px" class="cls_012"><span class="cls_012">Logbook in the</span></div>
<div style="position:absolute;left:156.65px;top:215.05px" class="cls_012"><span class="cls_012">from the shelf. If not</span></div>
<div style="position:absolute;left:507.75px;top:215.05px" class="cls_012"><span class="cls_012">Researchers</span></div>
<div style="position:absolute;left:43.83px;top:220.65px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:277.48px;top:220.65px" class="cls_012"><span class="cls_012">3-10 minutes</span></div>
<div style="position:absolute;left:359.10px;top:220.65px" class="cls_012"><span class="cls_012">available</span></div>
<div style="position:absolute;left:70.03px;top:226.45px" class="cls_012"><span class="cls_012">counter. Indicate</span></div>
<div style="position:absolute;left:156.65px;top:226.45px" class="cls_012"><span class="cls_012">available, visit the</span></div>
<div style="position:absolute;left:507.75px;top:226.45px" class="cls_012"><span class="cls_012">Logbook</span></div>
<div style="position:absolute;left:359.10px;top:232.25px" class="cls_012"><span class="cls_012">and/or FP</span></div>
<div style="position:absolute;left:70.03px;top:238.05px" class="cls_012"><span class="cls_012">the purpose or</span></div>
<div style="position:absolute;left:156.65px;top:238.05px" class="cls_012"><span class="cls_012">PSA Website or refer</span></div>
<div style="position:absolute;left:70.03px;top:249.45px" class="cls_012"><span class="cls_012">data needed.</span></div>
<div style="position:absolute;left:156.65px;top:249.45px" class="cls_012"><span class="cls_012">to other data sources</span></div>
<div style="position:absolute;left:156.65px;top:261.07px" class="cls_012"><span class="cls_012">or to the Focal</span></div>
<div style="position:absolute;left:156.65px;top:272.48px" class="cls_012"><span class="cls_012">Person (FP).</span></div>
<div style="position:absolute;left:70.03px;top:284.48px" class="cls_012"><span class="cls_012">Accomplish</span></div>
<div style="position:absolute;left:70.03px;top:296.08px" class="cls_012"><span class="cls_012">Client</span></div>
<div style="position:absolute;left:156.65px;top:301.67px" class="cls_012"><span class="cls_012">Sign the CSS From</span></div>
<div style="position:absolute;left:70.03px;top:307.48px" class="cls_012"><span class="cls_012">Satisfaction</span></div>
<div style="position:absolute;left:156.65px;top:313.27px" class="cls_012"><span class="cls_012">after ensuring that</span></div>
<div style="position:absolute;left:39.60px;top:319.08px" class="cls_012"><span class="cls_012">1.a</span></div>
<div style="position:absolute;left:70.03px;top:319.08px" class="cls_012"><span class="cls_012">Survey (CSS)</span></div>
<div style="position:absolute;left:284.70px;top:319.08px" class="cls_012"><span class="cls_012">5 minutes</span></div>
<div style="position:absolute;left:359.10px;top:319.08px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:507.75px;top:319.08px" class="cls_012"><span class="cls_012">CSS Form</span></div>
<div style="position:absolute;left:156.65px;top:324.67px" class="cls_012"><span class="cls_012">the form is properly</span></div>
<div style="position:absolute;left:70.03px;top:330.48px" class="cls_012"><span class="cls_012">Form once data</span></div>
<div style="position:absolute;left:156.65px;top:336.27px" class="cls_012"><span class="cls_012">filled out.</span></div>
<div style="position:absolute;left:70.03px;top:342.08px" class="cls_012"><span class="cls_012">request or</span></div>
<div style="position:absolute;left:70.03px;top:353.48px" class="cls_012"><span class="cls_012">inquiry is served.</span></div>
<div style="position:absolute;left:70.03px;top:365.50px" class="cls_012"><span class="cls_012">For borrowers of</span></div>
<div style="position:absolute;left:70.03px;top:377.10px" class="cls_012"><span class="cls_012">books or</span></div>
<div style="position:absolute;left:70.03px;top:388.50px" class="cls_012"><span class="cls_012">publications:</span></div>
<div style="position:absolute;left:156.65px;top:405.70px" class="cls_012"><span class="cls_012">Get the signed</span></div>
<div style="position:absolute;left:70.03px;top:411.50px" class="cls_012"><span class="cls_012">Fill- in/ sign the</span></div>
<div style="position:absolute;left:156.65px;top:417.30px" class="cls_012"><span class="cls_012">Borrowers Logbook,</span></div>
<div style="position:absolute;left:70.03px;top:423.10px" class="cls_012"><span class="cls_012">Borrowers</span></div>
<div style="position:absolute;left:507.75px;top:423.10px" class="cls_012"><span class="cls_012">Borrowers</span></div>
<div style="position:absolute;left:156.65px;top:428.70px" class="cls_012"><span class="cls_012">borrower’s card and</span></div>
<div style="position:absolute;left:70.03px;top:434.50px" class="cls_012"><span class="cls_012">Logbook and</span></div>
<div style="position:absolute;left:507.75px;top:434.50px" class="cls_012"><span class="cls_012">Logbook,</span></div>
<div style="position:absolute;left:43.83px;top:440.30px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:156.65px;top:440.30px" class="cls_012"><span class="cls_012">ID card and give the</span></div>
<div style="position:absolute;left:284.70px;top:440.30px" class="cls_012"><span class="cls_012">2 minutes</span></div>
<div style="position:absolute;left:359.10px;top:440.30px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:70.03px;top:446.10px" class="cls_012"><span class="cls_012">borrower’s card</span></div>
<div style="position:absolute;left:507.75px;top:446.10px" class="cls_012"><span class="cls_012">Borrower’s</span></div>
<div style="position:absolute;left:156.65px;top:451.70px" class="cls_012"><span class="cls_012">requested</span></div>
<div style="position:absolute;left:70.03px;top:457.50px" class="cls_012"><span class="cls_012">and give to the</span></div>
<div style="position:absolute;left:507.75px;top:457.50px" class="cls_012"><span class="cls_012">Card</span></div>
<div style="position:absolute;left:156.65px;top:463.33px" class="cls_012"><span class="cls_012">books/publications to</span></div>
<div style="position:absolute;left:70.03px;top:469.12px" class="cls_012"><span class="cls_012">staff together</span></div>
<div style="position:absolute;left:156.65px;top:474.73px" class="cls_012"><span class="cls_012">the researcher.</span></div>
<div style="position:absolute;left:70.03px;top:480.52px" class="cls_012"><span class="cls_012">with the</span></div>
<div style="position:absolute;left:70.03px;top:492.12px" class="cls_012"><span class="cls_012">school/company</span></div>
<div style="position:absolute;left:70.03px;top:503.53px" class="cls_012"><span class="cls_012">ID or any valid</span></div>
<div style="position:absolute;left:70.03px;top:515.12px" class="cls_012"><span class="cls_012">ID card</span></div>
<div style="position:absolute;left:70.03px;top:527.12px" class="cls_012"><span class="cls_012">Accomplish</span></div>
<div style="position:absolute;left:70.03px;top:538.53px" class="cls_012"><span class="cls_012">Client</span></div>
<div style="position:absolute;left:156.65px;top:544.33px" class="cls_012"><span class="cls_012">Sign the CSS From</span></div>
<div style="position:absolute;left:70.03px;top:550.12px" class="cls_012"><span class="cls_012">Satisfaction</span></div>
<div style="position:absolute;left:156.65px;top:555.72px" class="cls_012"><span class="cls_012">after ensuring that</span></div>
<div style="position:absolute;left:39.60px;top:561.53px" class="cls_012"><span class="cls_012">2.a</span></div>
<div style="position:absolute;left:70.03px;top:561.53px" class="cls_012"><span class="cls_012">Survey (CSS)</span></div>
<div style="position:absolute;left:284.70px;top:561.53px" class="cls_012"><span class="cls_012">5 minutes</span></div>
<div style="position:absolute;left:359.10px;top:561.53px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:507.75px;top:561.53px" class="cls_012"><span class="cls_012">CSS Form</span></div>
<div style="position:absolute;left:156.65px;top:567.35px" class="cls_012"><span class="cls_012">the form is properly</span></div>
<div style="position:absolute;left:70.03px;top:573.15px" class="cls_012"><span class="cls_012">Form once data</span></div>
<div style="position:absolute;left:156.65px;top:578.75px" class="cls_012"><span class="cls_012">filled out.</span></div>
<div style="position:absolute;left:70.03px;top:584.55px" class="cls_012"><span class="cls_012">request or</span></div>
<div style="position:absolute;left:70.03px;top:596.15px" class="cls_012"><span class="cls_012">inquiry is served.</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:4812px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background07.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:71.22px" class="cls_004"><span class="cls_004">How to Avail of the Service:</span></div>
<div style="position:absolute;left:279.68px;top:92.83px" class="cls_005"><span class="cls_005">Duration of</span></div>
<div style="position:absolute;left:83.63px;top:104.42px" class="cls_005"><span class="cls_005">Applicant/</span></div>
<div style="position:absolute;left:270.88px;top:104.42px" class="cls_005"><span class="cls_005">Activity (Under</span></div>
<div style="position:absolute;left:369.13px;top:104.42px" class="cls_005"><span class="cls_005">Person in</span></div>
<div style="position:absolute;left:35.80px;top:110.03px" class="cls_005"><span class="cls_005">Step</span></div>
<div style="position:absolute;left:165.65px;top:110.03px" class="cls_005"><span class="cls_005">Service Provider</span></div>
<div style="position:absolute;left:454.95px;top:110.03px" class="cls_005"><span class="cls_005">Fees</span></div>
<div style="position:absolute;left:530.38px;top:110.03px" class="cls_005"><span class="cls_005">Form</span></div>
<div style="position:absolute;left:94.03px;top:115.83px" class="cls_005"><span class="cls_005">Client</span></div>
<div style="position:absolute;left:289.30px;top:115.83px" class="cls_005"><span class="cls_005">Normal</span></div>
<div style="position:absolute;left:374.73px;top:115.83px" class="cls_005"><span class="cls_005">Charge</span></div>
<div style="position:absolute;left:268.88px;top:127.42px" class="cls_005"><span class="cls_005">Circumstances)</span></div>
<div style="position:absolute;left:34.00px;top:151.65px" class="cls_005"><span class="cls_005">Returning Borrowed Books/Publications</span></div>
<div style="position:absolute;left:156.65px;top:169.05px" class="cls_012"><span class="cls_012">Inspect the</span></div>
<div style="position:absolute;left:70.03px;top:174.65px" class="cls_012"><span class="cls_012">Return the</span></div>
<div style="position:absolute;left:156.65px;top:180.45px" class="cls_012"><span class="cls_012">books/publications</span></div>
<div style="position:absolute;left:70.03px;top:186.25px" class="cls_012"><span class="cls_012">books/publicatio</span></div>
<div style="position:absolute;left:156.65px;top:192.05px" class="cls_012"><span class="cls_012">returned. Look for the</span></div>
<div style="position:absolute;left:34.00px;top:197.65px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:70.03px;top:197.65px" class="cls_012"><span class="cls_012">ns borrowed to</span></div>
<div style="position:absolute;left:284.70px;top:197.65px" class="cls_012"><span class="cls_012">2 minutes</span></div>
<div style="position:absolute;left:156.65px;top:203.45px" class="cls_012"><span class="cls_012">borrower’s card and</span></div>
<div style="position:absolute;left:70.03px;top:209.25px" class="cls_012"><span class="cls_012">the library staff</span></div>
<div style="position:absolute;left:156.65px;top:215.05px" class="cls_012"><span class="cls_012">sign the return</span></div>
<div style="position:absolute;left:70.03px;top:220.65px" class="cls_012"><span class="cls_012">at the counter.</span></div>
<div style="position:absolute;left:156.65px;top:226.45px" class="cls_012"><span class="cls_012">portion of the card.</span></div>
<div style="position:absolute;left:507.75px;top:226.65px" class="cls_012"><span class="cls_012">Borrower’s</span></div>
<div style="position:absolute;left:359.10px;top:232.45px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:156.65px;top:238.45px" class="cls_012"><span class="cls_012">Return the</span></div>
<div style="position:absolute;left:507.75px;top:238.25px" class="cls_012"><span class="cls_012">Card</span></div>
<div style="position:absolute;left:70.03px;top:250.05px" class="cls_012"><span class="cls_012">Wait for</span></div>
<div style="position:absolute;left:156.65px;top:250.05px" class="cls_012"><span class="cls_012">identification card to</span></div>
<div style="position:absolute;left:70.03px;top:261.47px" class="cls_012"><span class="cls_012">identification</span></div>
<div style="position:absolute;left:156.65px;top:261.47px" class="cls_012"><span class="cls_012">the researcher after</span></div>
<div style="position:absolute;left:34.00px;top:267.28px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:287.30px;top:267.28px" class="cls_012"><span class="cls_012">1 minute</span></div>
<div style="position:absolute;left:70.03px;top:273.08px" class="cls_012"><span class="cls_012">card to be</span></div>
<div style="position:absolute;left:156.65px;top:273.08px" class="cls_012"><span class="cls_012">inspection of books</span></div>
<div style="position:absolute;left:70.03px;top:284.48px" class="cls_012"><span class="cls_012">returned.</span></div>
<div style="position:absolute;left:156.65px;top:284.48px" class="cls_012"><span class="cls_012">that are in good</span></div>
<div style="position:absolute;left:156.65px;top:296.08px" class="cls_012"><span class="cls_012">condition/complete.</span></div>
<div style="position:absolute;left:34.00px;top:313.27px" class="cls_005"><span class="cls_005">Telephone Research</span></div>
<div style="position:absolute;left:70.03px;top:331.68px" class="cls_012"><span class="cls_012">Identify self and</span></div>
<div style="position:absolute;left:156.65px;top:331.68px" class="cls_012"><span class="cls_012">Write the</span></div>
<div style="position:absolute;left:70.03px;top:343.08px" class="cls_012"><span class="cls_012">give the name of</span></div>
<div style="position:absolute;left:156.65px;top:343.08px" class="cls_012"><span class="cls_012">researcher’s name,</span></div>
<div style="position:absolute;left:43.83px;top:348.87px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:70.03px;top:354.67px" class="cls_012"><span class="cls_012">school/office and</span></div>
<div style="position:absolute;left:156.65px;top:354.67px" class="cls_012"><span class="cls_012">school/office and the</span></div>
<div style="position:absolute;left:284.70px;top:354.67px" class="cls_012"><span class="cls_012">2 minutes</span></div>
<div style="position:absolute;left:359.10px;top:354.67px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:70.03px;top:366.10px" class="cls_012"><span class="cls_012">the purpose of</span></div>
<div style="position:absolute;left:156.65px;top:366.10px" class="cls_012"><span class="cls_012">requested data in the</span></div>
<div style="position:absolute;left:70.03px;top:377.70px" class="cls_012"><span class="cls_012">the research.</span></div>
<div style="position:absolute;left:156.65px;top:377.70px" class="cls_012"><span class="cls_012">researchers logbook.</span></div>
<div style="position:absolute;left:156.65px;top:390.90px" class="cls_012"><span class="cls_012">Dictate on the phone</span></div>
<div style="position:absolute;left:156.65px;top:402.30px" class="cls_012"><span class="cls_012">requested data, if</span></div>
<div style="position:absolute;left:156.65px;top:413.90px" class="cls_012"><span class="cls_012">readily available and</span></div>
<div style="position:absolute;left:156.65px;top:425.30px" class="cls_012"><span class="cls_012">if data needed is</span></div>
<div style="position:absolute;left:156.65px;top:436.90px" class="cls_012"><span class="cls_012">short (max. of 3 data</span></div>
<div style="position:absolute;left:43.83px;top:442.50px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:70.03px;top:442.50px" class="cls_012"><span class="cls_012">Request politely</span></div>
<div style="position:absolute;left:156.65px;top:448.30px" class="cls_012"><span class="cls_012">figures).</span></div>
<div style="position:absolute;left:281.90px;top:448.30px" class="cls_012"><span class="cls_012">15 minutes</span></div>
<div style="position:absolute;left:359.10px;top:448.30px" class="cls_012"><span class="cls_012">Library Staff</span></div>
<div style="position:absolute;left:70.03px;top:454.10px" class="cls_012"><span class="cls_012">the data needed.</span></div>
<div style="position:absolute;left:156.65px;top:459.90px" class="cls_012"><span class="cls_012">Otherwise advice the</span></div>
<div style="position:absolute;left:156.65px;top:471.33px" class="cls_012"><span class="cls_012">caller to send in data</span></div>
<div style="position:absolute;left:156.65px;top:482.92px" class="cls_012"><span class="cls_012">request through email</span></div>
<div style="position:absolute;left:156.65px;top:494.32px" class="cls_012"><span class="cls_012">or fax, and follow up</span></div>
<div style="position:absolute;left:156.65px;top:505.92px" class="cls_012"><span class="cls_012">within 3 days.</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:5614px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background08.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:71.22px" class="cls_004"><span class="cls_004">How to Avail of the Service:</span></div>
<div style="position:absolute;left:279.68px;top:97.22px" class="cls_005"><span class="cls_005">Duration of</span></div>
<div style="position:absolute;left:83.63px;top:108.62px" class="cls_005"><span class="cls_005">Applicant/</span></div>
<div style="position:absolute;left:270.88px;top:108.62px" class="cls_005"><span class="cls_005">Activity (Under</span></div>
<div style="position:absolute;left:371.52px;top:108.62px" class="cls_005"><span class="cls_005">Person in</span></div>
<div style="position:absolute;left:35.80px;top:114.42px" class="cls_005"><span class="cls_005">Step</span></div>
<div style="position:absolute;left:165.65px;top:114.42px" class="cls_005"><span class="cls_005">Service Provider</span></div>
<div style="position:absolute;left:456.95px;top:114.42px" class="cls_005"><span class="cls_005">Fees</span></div>
<div style="position:absolute;left:530.38px;top:114.42px" class="cls_005"><span class="cls_005">Form</span></div>
<div style="position:absolute;left:94.03px;top:120.03px" class="cls_005"><span class="cls_005">Client</span></div>
<div style="position:absolute;left:289.30px;top:120.03px" class="cls_005"><span class="cls_005">Normal</span></div>
<div style="position:absolute;left:376.92px;top:120.03px" class="cls_005"><span class="cls_005">Charge</span></div>
<div style="position:absolute;left:268.88px;top:131.62px" class="cls_005"><span class="cls_005">Circumstances)</span></div>
<div style="position:absolute;left:34.00px;top:162.25px" class="cls_012"><span class="cls_012">Online/Internet Research (</span><span class="cls_019">www.psa.gov.ph</span><span class="cls_005"> and</span><span class="cls_019"> www.rsso6.psa.gov.ph</span><span class="cls_012">)</span></div>
<div style="position:absolute;left:70.03px;top:181.65px" class="cls_012"><span class="cls_012">Connect to</span></div>
<div style="position:absolute;left:70.03px;top:193.05px" class="cls_005"><span class="cls_005"> </span><A HREF="http://www.psa.gov.p/">www.psa.gov.p</A> </div>
<div style="position:absolute;left:70.03px;top:204.65px" class="cls_005"><span class="cls_005">h &</span></div>
<div style="position:absolute;left:70.03px;top:216.05px" class="cls_005"><span class="cls_005"> </span><A HREF="http://www.rsso6.psa./">www.rsso6.psa.</A> </div>
<div style="position:absolute;left:70.03px;top:227.65px" class="cls_005"><span class="cls_005">gov.ph </span><span class="cls_012">and click</span></div>
<div style="position:absolute;left:43.83px;top:233.25px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:70.03px;top:239.05px" class="cls_012"><span class="cls_012">on the available</span></div>
<div style="position:absolute;left:70.03px;top:250.65px" class="cls_012"><span class="cls_012">(free) downloads</span></div>
<div style="position:absolute;left:70.03px;top:262.08px" class="cls_012"><span class="cls_012">for statistical</span></div>
<div style="position:absolute;left:70.03px;top:273.67px" class="cls_012"><span class="cls_012">releases/data by</span></div>
<div style="position:absolute;left:70.03px;top:285.07px" class="cls_012"><span class="cls_012">sector</span></div>
<div style="position:absolute;left:70.03px;top:305.08px" class="cls_012"><span class="cls_012">Download</span></div>
<div style="position:absolute;left:70.03px;top:316.67px" class="cls_012"><span class="cls_012">available</span></div>
<div style="position:absolute;left:43.83px;top:322.47px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:70.03px;top:328.08px" class="cls_012"><span class="cls_012">statistical tables</span></div>
<div style="position:absolute;left:42.22px;top:384.90px" class="cls_004"><span class="cls_004">II. CIVIL REGISTRATION SERVICES</span></div>
<div style="position:absolute;left:61.22px;top:412.50px" class="cls_003"><span class="cls_003">a. Copy issuance of civil registry documents for walk-in clients - CRS-ITP Outlet (Iloilo,</span></div>
<div style="position:absolute;left:79.22px;top:426.30px" class="cls_003"><span class="cls_003">Aklan and Negros Occidental Outlets)</span></div>
<div style="position:absolute;left:61.22px;top:440.10px" class="cls_003"><span class="cls_003">b. Copy issuance through Batch Request Entry Systems (BREQS)</span></div>
<div style="position:absolute;left:61.22px;top:453.90px" class="cls_003"><span class="cls_003">c. Issuance of Certificate of Registration of the Authority to Solemnize Marriage (CRASM)</span></div>
<div style="position:absolute;left:61.22px;top:467.72px" class="cls_003"><span class="cls_003">d. Assistance/counseling on civil registration matters (MCR, Schools and Public Clientele)</span></div>
<div style="position:absolute;left:61.22px;top:481.53px" class="cls_003"><span class="cls_003">e. Conduct of Customer Satisfaction Survey</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:6416px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background09.jpg" width=612 height=792></div>
<div style="position:absolute;left:72.03px;top:71.22px" class="cls_004"><span class="cls_004">COPY ISSUANCE OF CIVIL REGISTRY DOCUMENTS FOR WALK-IN CLIENTS</span></div>
<div style="position:absolute;left:72.03px;top:97.03px" class="cls_004"><span class="cls_004">How to Avail of the Service:</span></div>
<div style="position:absolute;left:265.67px;top:111.62px" class="cls_005"><span class="cls_005">Duration of</span></div>
<div style="position:absolute;left:94.82px;top:123.03px" class="cls_005"><span class="cls_005">Applicant/</span></div>
<div style="position:absolute;left:187.05px;top:123.03px" class="cls_005"><span class="cls_005">Service</span></div>
<div style="position:absolute;left:274.27px;top:123.03px" class="cls_005"><span class="cls_005">Activity</span></div>
<div style="position:absolute;left:352.90px;top:123.03px" class="cls_005"><span class="cls_005">Person in</span></div>
<div style="position:absolute;left:45.42px;top:128.83px" class="cls_005"><span class="cls_005">Step</span></div>
<div style="position:absolute;left:440.95px;top:128.83px" class="cls_005"><span class="cls_005">Fees</span></div>
<div style="position:absolute;left:520.77px;top:128.83px" class="cls_005"><span class="cls_005">Form</span></div>
<div style="position:absolute;left:105.22px;top:134.62px" class="cls_005"><span class="cls_005">Client</span></div>
<div style="position:absolute;left:184.45px;top:134.62px" class="cls_005"><span class="cls_005">Provider</span></div>
<div style="position:absolute;left:259.08px;top:134.62px" class="cls_005"><span class="cls_005">(Under Normal</span></div>
<div style="position:absolute;left:358.50px;top:134.62px" class="cls_005"><span class="cls_005">Charge</span></div>
<div style="position:absolute;left:254.88px;top:146.03px" class="cls_005"><span class="cls_005">Circumstances)</span></div>
<div style="position:absolute;left:81.82px;top:158.05px" class="cls_012"><span class="cls_012">Gets Application</span></div>
<div style="position:absolute;left:81.82px;top:169.65px" class="cls_012"><span class="cls_012">Form (AF) and</span></div>
<div style="position:absolute;left:495.95px;top:169.65px" class="cls_012"><span class="cls_012">Application</span></div>
<div style="position:absolute;left:81.82px;top:181.05px" class="cls_012"><span class="cls_012">fill-out the</span></div>
<div style="position:absolute;left:495.95px;top:181.05px" class="cls_012"><span class="cls_012">Form (AF)</span></div>
<div style="position:absolute;left:167.45px;top:186.85px" class="cls_012"><span class="cls_012">Distributes the</span></div>
<div style="position:absolute;left:81.82px;top:192.65px" class="cls_012"><span class="cls_012">required</span></div>
<div style="position:absolute;left:495.95px;top:192.65px" class="cls_012"><span class="cls_012">Birth - White</span></div>
<div style="position:absolute;left:167.45px;top:198.45px" class="cls_012"><span class="cls_012">AF and provides</span></div>
<div style="position:absolute;left:81.82px;top:204.05px" class="cls_012"><span class="cls_012">information</span></div>
<div style="position:absolute;left:342.90px;top:204.05px" class="cls_012"><span class="cls_012">Information</span></div>
<div style="position:absolute;left:495.95px;top:204.05px" class="cls_012"><span class="cls_012">Marriage - Pink</span></div>
<div style="position:absolute;left:53.42px;top:209.85px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:167.45px;top:209.85px" class="cls_012"><span class="cls_012">the client with</span></div>
<div style="position:absolute;left:252.88px;top:209.85px" class="cls_012"><span class="cls_012">3 minutes</span></div>
<div style="position:absolute;left:342.90px;top:215.65px" class="cls_012"><span class="cls_012">Marshall</span></div>
<div style="position:absolute;left:495.95px;top:215.65px" class="cls_012"><span class="cls_012">Death - Yellow</span></div>
<div style="position:absolute;left:167.45px;top:221.45px" class="cls_012"><span class="cls_012">the queue</span></div>
<div style="position:absolute;left:81.82px;top:227.05px" class="cls_012"><span class="cls_012">Gets Queue</span></div>
<div style="position:absolute;left:495.95px;top:227.05px" class="cls_012"><span class="cls_012">CENOMAR -</span></div>
<div style="position:absolute;left:167.45px;top:232.85px" class="cls_012"><span class="cls_012">number</span></div>
<div style="position:absolute;left:81.82px;top:238.65px" class="cls_012"><span class="cls_012">Number from</span></div>
<div style="position:absolute;left:495.95px;top:238.65px" class="cls_012"><span class="cls_012">Green</span></div>
<div style="position:absolute;left:81.82px;top:250.05px" class="cls_012"><span class="cls_012">the Information</span></div>
<div style="position:absolute;left:81.82px;top:261.67px" class="cls_012"><span class="cls_012">Marshall</span></div>
<div style="position:absolute;left:419.52px;top:273.67px" class="cls_012"><span class="cls_012">P155.00</span></div>
<div style="position:absolute;left:167.45px;top:278.87px" class="cls_012"><span class="cls_012">Issues OR and</span></div>
<div style="position:absolute;left:81.82px;top:284.48px" class="cls_012"><span class="cls_012">Pays to the</span></div>
<div style="position:absolute;left:419.52px;top:285.07px" class="cls_012"><span class="cls_012">(Birth, Death,</span></div>
<div style="position:absolute;left:167.45px;top:290.27px" class="cls_012"><span class="cls_012">stamps OR for</span></div>
<div style="position:absolute;left:342.90px;top:290.27px" class="cls_012"><span class="cls_012">Cashier /</span></div>
<div style="position:absolute;left:81.82px;top:296.08px" class="cls_012"><span class="cls_012">Cashier /</span></div>
<div style="position:absolute;left:419.52px;top:296.68px" class="cls_012"><span class="cls_012">Marriage)</span></div>
<div style="position:absolute;left:53.42px;top:301.87px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:167.45px;top:301.87px" class="cls_012"><span class="cls_012">the date and</span></div>
<div style="position:absolute;left:252.88px;top:301.87px" class="cls_012"><span class="cls_012">4 minutes</span></div>
<div style="position:absolute;left:342.90px;top:301.87px" class="cls_012"><span class="cls_012">Collecting</span></div>
<div style="position:absolute;left:526.78px;top:301.87px" class="cls_012"><span class="cls_012">AF</span></div>
<div style="position:absolute;left:81.82px;top:307.48px" class="cls_012"><span class="cls_012">Collecting</span></div>
<div style="position:absolute;left:167.45px;top:313.27px" class="cls_012"><span class="cls_012">time of the</span></div>
<div style="position:absolute;left:342.90px;top:313.27px" class="cls_012"><span class="cls_012">Officer</span></div>
<div style="position:absolute;left:81.82px;top:319.08px" class="cls_012"><span class="cls_012">Officer</span></div>
<div style="position:absolute;left:419.52px;top:319.67px" class="cls_012"><span class="cls_012">P210.00</span></div>
<div style="position:absolute;left:167.45px;top:324.87px" class="cls_012"><span class="cls_012">release</span></div>
<div style="position:absolute;left:419.52px;top:330.07px" class="cls_010"><span class="cls_010">(CENOMAR)</span></div>
<div style="position:absolute;left:167.45px;top:343.27px" class="cls_012"><span class="cls_012">Converted</span></div>
<div style="position:absolute;left:252.88px;top:349.07px" class="cls_012"><span class="cls_012">Within 2 hours</span></div>
<div style="position:absolute;left:167.45px;top:354.87px" class="cls_012"><span class="cls_012">request</span></div>
<div style="position:absolute;left:252.88px;top:360.70px" class="cls_012"><span class="cls_012">after payment</span></div>
<div style="position:absolute;left:81.82px;top:363.10px" class="cls_012"><span class="cls_012">Forwards</span></div>
<div style="position:absolute;left:81.82px;top:374.70px" class="cls_012"><span class="cls_012">requests for</span></div>
<div style="position:absolute;left:167.45px;top:379.70px" class="cls_012"><span class="cls_012">Unconverted</span></div>
<div style="position:absolute;left:81.82px;top:386.10px" class="cls_012"><span class="cls_012">processing</span></div>
<div style="position:absolute;left:167.45px;top:391.30px" class="cls_012"><span class="cls_012">Request</span></div>
<div style="position:absolute;left:252.88px;top:391.30px" class="cls_012"><span class="cls_012">12 working days</span></div>
<div style="position:absolute;left:81.82px;top:397.70px" class="cls_012"><span class="cls_012">(Encoding,</span></div>
<div style="position:absolute;left:81.82px;top:409.10px" class="cls_012"><span class="cls_012">Printing,</span></div>
<div style="position:absolute;left:167.45px;top:414.70px" class="cls_012"><span class="cls_012">Annotated</span></div>
<div style="position:absolute;left:342.90px;top:414.90px" class="cls_012"><span class="cls_012">Request</span></div>
<div style="position:absolute;left:53.42px;top:420.70px" class="cls_012"><span class="cls_012">3</span></div>
<div style="position:absolute;left:81.82px;top:420.70px" class="cls_012"><span class="cls_012">Scanning,</span></div>
<div style="position:absolute;left:167.45px;top:426.30px" class="cls_012"><span class="cls_012">request</span></div>
<div style="position:absolute;left:252.88px;top:426.30px" class="cls_012"><span class="cls_012">12 working days</span></div>
<div style="position:absolute;left:342.90px;top:426.50px" class="cls_012"><span class="cls_012">Service Officer</span></div>
<div style="position:absolute;left:81.82px;top:432.10px" class="cls_012"><span class="cls_012">Sorting,</span></div>
<div style="position:absolute;left:81.82px;top:443.70px" class="cls_012"><span class="cls_012">Releasing of</span></div>
<div style="position:absolute;left:167.45px;top:449.70px" class="cls_012"><span class="cls_012">Authentication</span></div>
<div style="position:absolute;left:81.82px;top:455.10px" class="cls_012"><span class="cls_012">documents to</span></div>
<div style="position:absolute;left:252.88px;top:455.50px" class="cls_012"><span class="cls_012">Within 1 hour</span></div>
<div style="position:absolute;left:167.45px;top:461.30px" class="cls_012"><span class="cls_012">request</span></div>
<div style="position:absolute;left:81.82px;top:466.73px" class="cls_012"><span class="cls_012">the releasing</span></div>
<div style="position:absolute;left:252.88px;top:467.12px" class="cls_012"><span class="cls_012">after payment</span></div>
<div style="position:absolute;left:81.82px;top:478.12px" class="cls_012"><span class="cls_012">Clerk (by batch)</span></div>
<div style="position:absolute;left:167.45px;top:486.32px" class="cls_012"><span class="cls_012">CENOMAR</span></div>
<div style="position:absolute;left:252.88px;top:486.32px" class="cls_012"><span class="cls_012">Within 4 hours</span></div>
<div style="position:absolute;left:252.88px;top:497.92px" class="cls_012"><span class="cls_012">after payment</span></div>
<div style="position:absolute;left:167.45px;top:511.33px" class="cls_012"><span class="cls_012">Releases</span></div>
<div style="position:absolute;left:81.82px;top:522.92px" class="cls_012"><span class="cls_012">Proceeds to the</span></div>
<div style="position:absolute;left:167.45px;top:522.92px" class="cls_012"><span class="cls_012">requested</span></div>
<div style="position:absolute;left:342.90px;top:522.92px" class="cls_012"><span class="cls_012">Releasing</span></div>
<div style="position:absolute;left:53.42px;top:528.53px" class="cls_012"><span class="cls_012">4</span></div>
<div style="position:absolute;left:252.88px;top:528.53px" class="cls_012"><span class="cls_012">3 minutes</span></div>
<div style="position:absolute;left:81.82px;top:534.33px" class="cls_012"><span class="cls_012">Releasing Area</span></div>
<div style="position:absolute;left:167.45px;top:534.33px" class="cls_012"><span class="cls_012">documents to</span></div>
<div style="position:absolute;left:342.90px;top:534.33px" class="cls_012"><span class="cls_012">Clerk</span></div>
<div style="position:absolute;left:167.45px;top:545.92px" class="cls_012"><span class="cls_012">the clients</span></div>
<div style="position:absolute;left:81.82px;top:557.92px" class="cls_012"><span class="cls_012">Proceeds to the</span></div>
<div style="position:absolute;left:81.82px;top:569.35px" class="cls_012"><span class="cls_012">Public</span></div>
<div style="position:absolute;left:81.82px;top:580.95px" class="cls_012"><span class="cls_012">Assistance and</span></div>
<div style="position:absolute;left:342.90px;top:580.95px" class="cls_012"><span class="cls_012">Care Officer /</span></div>
<div style="position:absolute;left:81.82px;top:592.35px" class="cls_012"><span class="cls_012">Complaints</span></div>
<div style="position:absolute;left:167.45px;top:592.35px" class="cls_012"><span class="cls_012">Attends to the</span></div>
<div style="position:absolute;left:342.90px;top:592.35px" class="cls_012"><span class="cls_012">Outlet</span></div>
<div style="position:absolute;left:53.42px;top:603.95px" class="cls_012"><span class="cls_012">5</span></div>
<div style="position:absolute;left:81.82px;top:603.95px" class="cls_012"><span class="cls_012">Desk (PACD) if</span></div>
<div style="position:absolute;left:167.45px;top:603.95px" class="cls_012"><span class="cls_012">queries of the</span></div>
<div style="position:absolute;left:252.88px;top:603.95px" class="cls_012"><span class="cls_012">Variable</span></div>
<div style="position:absolute;left:342.90px;top:603.95px" class="cls_012"><span class="cls_012">Supervisor /</span></div>
<div style="position:absolute;left:526.78px;top:603.95px" class="cls_012"><span class="cls_012">AF</span></div>
<div style="position:absolute;left:81.82px;top:615.35px" class="cls_012"><span class="cls_012">there are</span></div>
<div style="position:absolute;left:167.45px;top:615.35px" class="cls_012"><span class="cls_012">client</span></div>
<div style="position:absolute;left:342.90px;top:615.35px" class="cls_012"><span class="cls_012">Outlet</span></div>
<div style="position:absolute;left:81.82px;top:626.95px" class="cls_012"><span class="cls_012">queries about</span></div>
<div style="position:absolute;left:342.90px;top:626.95px" class="cls_012"><span class="cls_012">Manager</span></div>
<div style="position:absolute;left:81.82px;top:638.35px" class="cls_012"><span class="cls_012">the requested</span></div>
<div style="position:absolute;left:81.82px;top:649.95px" class="cls_012"><span class="cls_012">document</span></div>
<div style="position:absolute;left:249.27px;top:664.95px" class="cls_005"><span class="cls_005">END OF TRANSACTION</span></div>
<div style="position:absolute;left:41.42px;top:682.97px" class="cls_005"><span class="cls_005">** Waiting time is excluded in all processes.</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:7218px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background10.jpg" width=612 height=792></div>
<div style="position:absolute;left:210.47px;top:91.03px" class="cls_006"><span class="cls_006">ADVISORY TO THE PUBLIC</span></div>
<div style="position:absolute;left:93.43px;top:127.22px" class="cls_009"><span class="cls_009">Pursuant to Republic Act No. 10173 also known as “Data Privacy Act of 2012”,</span></div>
<div style="position:absolute;left:93.43px;top:141.62px" class="cls_009"><span class="cls_009">Certificate of Live Birth, Certificate of Death, Certificate of Marriage, Certificate of No</span></div>
<div style="position:absolute;left:93.43px;top:156.25px" class="cls_009"><span class="cls_009">Marriage and Advisory on Marriages (CENOMAR), can only be issued to:</span></div>
<div style="position:absolute;left:93.43px;top:180.65px" class="cls_009"><span class="cls_009">1. The owner himself or through a duly authorized representative;</span></div>
<div style="position:absolute;left:93.43px;top:217.85px" class="cls_009"><span class="cls_009">2. His/her spouse, parent, direct descendants, guardian or institution legally in-</span></div>
<div style="position:absolute;left:93.43px;top:230.45px" class="cls_009"><span class="cls_009">charge of him/her, if minor;</span></div>
<div style="position:absolute;left:93.43px;top:267.67px" class="cls_009"><span class="cls_009">3. The court or proper public official whenever absolutely necessary in</span></div>
<div style="position:absolute;left:93.43px;top:280.27px" class="cls_009"><span class="cls_009">administrative, judicial or other official proceedings to determine the identity of a</span></div>
<div style="position:absolute;left:93.43px;top:293.07px" class="cls_009"><span class="cls_009">person;</span></div>
<div style="position:absolute;left:93.43px;top:330.27px" class="cls_009"><span class="cls_009">4. In case of the person’s death, the nearest of kin.</span></div>
<div style="position:absolute;left:93.43px;top:363.70px" class="cls_011"><span class="cls_011">REQUIREMENTS UPON CLAIMING:</span></div>
<div style="position:absolute;left:93.43px;top:383.90px" class="cls_009"><span class="cls_009">1. Document owner</span></div>
<div style="position:absolute;left:212.27px;top:383.90px" class="cls_009"><span class="cls_009">-</span></div>
<div style="position:absolute;left:231.08px;top:383.90px" class="cls_009"><span class="cls_009">Valid ID</span></div>
<div style="position:absolute;left:93.43px;top:396.50px" class="cls_009"><span class="cls_009">2. Representative</span></div>
<div style="position:absolute;left:212.27px;top:396.50px" class="cls_009"><span class="cls_009">-</span></div>
<div style="position:absolute;left:231.08px;top:396.50px" class="cls_009"><span class="cls_009">1. Authorization Letter or SPA (specific as to purpose</span></div>
<div style="position:absolute;left:249.08px;top:409.30px" class="cls_009"><span class="cls_009">and document/s requested)</span></div>
<div style="position:absolute;left:230.88px;top:422.10px" class="cls_009"><span class="cls_009">2. Photocopy of valid ID of the document</span></div>
<div style="position:absolute;left:249.08px;top:446.70px" class="cls_009"><span class="cls_009">Owner and his Representative</span></div>
<div style="position:absolute;left:92.63px;top:471.12px" class="cls_009"><span class="cls_009">3. Guardian of Minor</span></div>
<div style="position:absolute;left:211.08px;top:471.12px" class="cls_009"><span class="cls_009">-</span></div>
<div style="position:absolute;left:226.88px;top:471.12px" class="cls_009"><span class="cls_009">1. Duly notarized Affidavit of Guardianship</span></div>
<div style="position:absolute;left:110.62px;top:495.72px" class="cls_009"><span class="cls_009">Children</span></div>
<div style="position:absolute;left:230.77px;top:495.72px" class="cls_009"><span class="cls_009">2. Barangay Certification confirming the guardianship</span></div>
<div style="position:absolute;left:251.08px;top:520.33px" class="cls_009"><span class="cls_009">of the minor children.</span></div>
<div style="position:absolute;left:229.67px;top:544.92px" class="cls_009"><span class="cls_009">3. Photocopy of Valid ID of the Guardian.</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:8020px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background11.jpg" width=612 height=792></div>
<div style="position:absolute;left:72.03px;top:71.22px" class="cls_006"><span class="cls_006">ISSUANCE OF CERTIFICATE OF REGISTRATION OF THE AUTHORITY</span></div>
<div style="position:absolute;left:72.03px;top:89.83px" class="cls_006"><span class="cls_006">TO SOLEMNIZE MARRIAGE (CRASM)</span></div>
<div style="position:absolute;left:72.03px;top:132.03px" class="cls_004"><span class="cls_004">Schedule of Availability of Service:</span></div>
<div style="position:absolute;left:72.03px;top:159.65px" class="cls_003"><span class="cls_003">Monday - Friday</span></div>
<div style="position:absolute;left:72.03px;top:173.45px" class="cls_003"><span class="cls_003">8:00 AM - 5:00 PM</span></div>
<div style="position:absolute;left:72.03px;top:201.05px" class="cls_004"><span class="cls_004">Who May Avail of the Service:</span></div>
<div style="position:absolute;left:108.02px;top:228.65px" class="cls_003"><span class="cls_003">Solemnizing officers (SOs)</span></div>
<div style="position:absolute;left:72.03px;top:256.28px" class="cls_004"><span class="cls_004">What are the Requirements?</span></div>
<div style="position:absolute;left:90.03px;top:283.87px" class="cls_003"><span class="cls_003">1.</span></div>
<div style="position:absolute;left:108.02px;top:283.87px" class="cls_003"><span class="cls_003">Accomplished SO application form (Revised 2016) in triplicate copies, subscribed</span></div>
<div style="position:absolute;left:108.02px;top:297.67px" class="cls_003"><span class="cls_003">and sworn to before a person authorized to administer oath with affixed</span></div>
<div style="position:absolute;left:108.02px;top:311.47px" class="cls_003"><span class="cls_003">documentary stamp;</span></div>
<div style="position:absolute;left:90.03px;top:339.08px" class="cls_003"><span class="cls_003">2.</span></div>
<div style="position:absolute;left:108.02px;top:339.08px" class="cls_003"><span class="cls_003">Three copies of colored ID pictures (2x2) with white background taken not more</span></div>
<div style="position:absolute;left:108.02px;top:352.87px" class="cls_003"><span class="cls_003">than a month ago from the date of application. Pictures should not be computer</span></div>
<div style="position:absolute;left:108.02px;top:366.70px" class="cls_003"><span class="cls_003">generated to preserve its quality. In cases the person is using glasses, it should</span></div>
<div style="position:absolute;left:108.02px;top:380.50px" class="cls_003"><span class="cls_003">be removed to have clear image of the person. The back of the ID picture should</span></div>
<div style="position:absolute;left:108.02px;top:394.30px" class="cls_003"><span class="cls_003">contain the signature of the applicant;</span></div>
<div style="position:absolute;left:90.03px;top:421.90px" class="cls_003"><span class="cls_003">3.</span></div>
<div style="position:absolute;left:108.02px;top:421.90px" class="cls_003"><span class="cls_003">Original copy of latest appointment as priest, head, founder, bishop, pastor and</span></div>
<div style="position:absolute;left:108.02px;top:435.70px" class="cls_003"><span class="cls_003">minister of the religion or religious sect;</span></div>
<div style="position:absolute;left:90.03px;top:463.33px" class="cls_003"><span class="cls_003">4.</span></div>
<div style="position:absolute;left:108.02px;top:463.33px" class="cls_003"><span class="cls_003">Proper endorsement/designation/recommendation from the head of religion or</span></div>
<div style="position:absolute;left:108.02px;top:477.12px" class="cls_003"><span class="cls_003">religious sect to mention: the full name, nationality, complete address, location of</span></div>
<div style="position:absolute;left:108.02px;top:490.92px" class="cls_003"><span class="cls_003">the church, temple or mosque where the applicant regularly perform rites and</span></div>
<div style="position:absolute;left:108.02px;top:504.72px" class="cls_003"><span class="cls_003">indicate the extent of his territorial jurisdiction;</span></div>
<div style="position:absolute;left:90.03px;top:532.33px" class="cls_003"><span class="cls_003">5.</span></div>
<div style="position:absolute;left:108.02px;top:532.33px" class="cls_003"><span class="cls_003">Certificate of Live Birth issued by PSA or Certified True Copy issued by Local</span></div>
<div style="position:absolute;left:108.02px;top:546.12px" class="cls_003"><span class="cls_003">Civil Registry Office;</span></div>
<div style="position:absolute;left:108.02px;top:559.92px" class="cls_003"><span class="cls_003">Note: If Renewal - photocopy only / If New Applicant - original copy</span></div>
<div style="position:absolute;left:90.03px;top:587.55px" class="cls_003"><span class="cls_003">6.</span></div>
<div style="position:absolute;left:108.02px;top:587.55px" class="cls_003"><span class="cls_003">Alien Certificate of Registration (ACR) or immigration Certificate of Registration</span></div>
<div style="position:absolute;left:108.02px;top:601.35px" class="cls_003"><span class="cls_003">(ICR) issued by the Commission on Immigration and Deportation (CID), in case</span></div>
<div style="position:absolute;left:108.02px;top:615.15px" class="cls_003"><span class="cls_003">the applicant is a citizen of a foreign country;</span></div>
<div style="position:absolute;left:90.03px;top:642.75px" class="cls_003"><span class="cls_003">7.</span></div>
<div style="position:absolute;left:108.02px;top:642.75px" class="cls_003"><span class="cls_003">Certified True Copy of Certificate of Ordination issued by his/her respective</span></div>
<div style="position:absolute;left:108.02px;top:656.55px" class="cls_003"><span class="cls_003">church; and</span></div>
<div style="position:absolute;left:90.03px;top:684.17px" class="cls_003"><span class="cls_003">8.</span></div>
<div style="position:absolute;left:108.02px;top:684.17px" class="cls_003"><span class="cls_003">Certificate of Registration, Articles of Incorporation and by-laws, and updated</span></div>
<div style="position:absolute;left:108.02px;top:697.97px" class="cls_003"><span class="cls_003">General Information Sheet (G.I.S) certified by the Head of the religion or religious</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:8822px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background12.jpg" width=612 height=792></div>
<div style="position:absolute;left:108.02px;top:71.22px" class="cls_003"><span class="cls_003">sect or by SEC if applicant is the head/founder (Administrative order No. 1 Series</span></div>
<div style="position:absolute;left:108.02px;top:85.03px" class="cls_003"><span class="cls_003">of 2007).</span></div>
<div style="position:absolute;left:90.03px;top:112.62px" class="cls_003"><span class="cls_003">9. Certification Form from the National Commission on Muslim Filipinos (NCMF)</span></div>
<div style="position:absolute;left:108.02px;top:126.42px" class="cls_003"><span class="cls_003">that the applicant is authorized to Solemnize Marriage.</span></div>
<div style="position:absolute;left:108.02px;top:140.22px" class="cls_003"><span class="cls_003">(Applicable only to Muslim-Imam CRASM applicant)</span></div>
<div style="position:absolute;left:90.03px;top:166.05px" class="cls_003"><span class="cls_003">10. Certification from the National Commission on Indigenous People (NCIP) that the</span></div>
<div style="position:absolute;left:108.02px;top:179.85px" class="cls_003"><span class="cls_003">applicant is authorized to Solemnize Marriage.</span></div>
<div style="position:absolute;left:108.02px;top:193.65px" class="cls_003"><span class="cls_003">(Applicable only to Tribal Heads/Chieftains CRASM Applicant)</span></div>
<div style="position:absolute;left:90.03px;top:221.25px" class="cls_003"><span class="cls_003">11. Sworn Statement containing brief history of the religion/religious Sect and the list</span></div>
<div style="position:absolute;left:108.02px;top:235.05px" class="cls_003"><span class="cls_003">of</span></div>
<div style="position:absolute;left:124.80px;top:235.05px" class="cls_003"><span class="cls_003">200 bonafide active members stating therein their complete address and</span></div>
<div style="position:absolute;left:108.02px;top:248.85px" class="cls_003"><span class="cls_003">signed by the members and duly notarized. - For Head of Religious Sect Only.</span></div>
<div style="position:absolute;left:90.03px;top:276.47px" class="cls_003"><span class="cls_003">12. Certification of City/Municipal Mayor that the Religious Sect is of good repute and</span></div>
<div style="position:absolute;left:108.02px;top:290.28px" class="cls_003"><span class="cls_003">holding regular religious rites/gatherings at sitio/ barangay or fixed place devoted</span></div>
<div style="position:absolute;left:108.02px;top:304.08px" class="cls_003"><span class="cls_003">actually, directly and exclusives for such rites and there is nothing in their</span></div>
<div style="position:absolute;left:108.02px;top:317.87px" class="cls_003"><span class="cls_003">principles and practices that is contrary to law, good customs and public policies,</span></div>
<div style="position:absolute;left:108.02px;top:331.67px" class="cls_003"><span class="cls_003">if applicable. - For Head if Religious Sect Inly.</span></div>
<div style="position:absolute;left:90.03px;top:359.30px" class="cls_003"><span class="cls_003">13. Payment of registration fee of </span><span class="cls_013">Ᵽ</span><span class="cls_003">500.</span></div>
<div style="position:absolute;left:90.03px;top:386.90px" class="cls_003"><span class="cls_003">14. Photocopy of previous CRASM, if Renewal.</span></div>
<div style="position:absolute;left:90.03px;top:414.50px" class="cls_003"><span class="cls_003">15. Photocopy of Endorsing Officer latest CRASM or Affidavit or Sworn Statement of</span></div>
<div style="position:absolute;left:108.02px;top:428.30px" class="cls_003"><span class="cls_003">the Recommending Officer for not being a Solemnizing Officer.</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:9624px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background13.jpg" width=612 height=792></div>
<div style="position:absolute;left:45.03px;top:71.22px" class="cls_004"><span class="cls_004">How to Avail of the Service:</span></div>
<div style="position:absolute;left:265.27px;top:86.62px" class="cls_011"><span class="cls_011">Duration of</span></div>
<div style="position:absolute;left:83.63px;top:99.22px" class="cls_011"><span class="cls_011">Applicant/</span></div>
<div style="position:absolute;left:180.65px;top:99.22px" class="cls_011"><span class="cls_011">Service</span></div>
<div style="position:absolute;left:255.47px;top:99.22px" class="cls_011"><span class="cls_011">Activity (Under</span></div>
<div style="position:absolute;left:355.10px;top:99.22px" class="cls_011"><span class="cls_011">Person in</span></div>
<div style="position:absolute;left:37.40px;top:105.62px" class="cls_011"><span class="cls_011">Step</span></div>
<div style="position:absolute;left:441.95px;top:105.62px" class="cls_011"><span class="cls_011">Fees</span></div>
<div style="position:absolute;left:521.77px;top:105.62px" class="cls_011"><span class="cls_011">Form</span></div>
<div style="position:absolute;left:94.82px;top:112.03px" class="cls_011"><span class="cls_011">Client</span></div>
<div style="position:absolute;left:177.85px;top:112.03px" class="cls_011"><span class="cls_011">Provider</span></div>
<div style="position:absolute;left:275.68px;top:112.03px" class="cls_011"><span class="cls_011">Normal</span></div>
<div style="position:absolute;left:361.32px;top:112.03px" class="cls_011"><span class="cls_011">Charge</span></div>
<div style="position:absolute;left:253.27px;top:124.62px" class="cls_011"><span class="cls_011">Circumstances)</span></div>
<div style="position:absolute;left:36.80px;top:144.22px" class="cls_011"><span class="cls_011">Issuance of Certificate of Registration of the Authority to Solemnize Marriage (CRASM)</span></div>
<div style="position:absolute;left:495.95px;top:166.45px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:178.45px" class="cls_012"><span class="cls_012">Receives</span></div>
<div style="position:absolute;left:495.95px;top:177.85px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:158.45px;top:189.85px" class="cls_012"><span class="cls_012">submitted</span></div>
<div style="position:absolute;left:495.95px;top:189.45px" class="cls_012"><span class="cls_012">June 2016 and all</span></div>
<div style="position:absolute;left:347.50px;top:195.45px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:72.82px;top:201.25px" class="cls_012"><span class="cls_012">Submits</span></div>
<div style="position:absolute;left:158.45px;top:201.45px" class="cls_012"><span class="cls_012">application, screen</span></div>
<div style="position:absolute;left:495.95px;top:201.65px" class="cls_012"><span class="cls_012">required</span></div>
<div style="position:absolute;left:46.63px;top:207.05px" class="cls_012"><span class="cls_012">1</span></div>
<div style="position:absolute;left:270.08px;top:207.05px" class="cls_012"><span class="cls_012">10 minutes</span></div>
<div style="position:absolute;left:347.50px;top:206.85px" class="cls_012"><span class="cls_012">PSO staff or</span></div>
<div style="position:absolute;left:72.82px;top:212.65px" class="cls_012"><span class="cls_012">Application</span></div>
<div style="position:absolute;left:158.45px;top:212.85px" class="cls_012"><span class="cls_012">and evaluate its</span></div>
<div style="position:absolute;left:495.95px;top:213.05px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:347.50px;top:218.45px" class="cls_012"><span class="cls_012">SO Clerk</span></div>
<div style="position:absolute;left:158.45px;top:224.45px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:495.95px;top:224.65px" class="cls_012"><span class="cls_012">documents and</span></div>
<div style="position:absolute;left:158.45px;top:235.85px" class="cls_012"><span class="cls_012">documents</span></div>
<div style="position:absolute;left:495.95px;top:236.05px" class="cls_012"><span class="cls_012">SO/Screener’s</span></div>
<div style="position:absolute;left:495.95px;top:247.65px" class="cls_012"><span class="cls_012">Evaluation Sheet</span></div>
<div style="position:absolute;left:72.82px;top:263.28px" class="cls_012"><span class="cls_012">Pays to the</span></div>
<div style="position:absolute;left:72.82px;top:274.87px" class="cls_012"><span class="cls_012">Cashier /</span></div>
<div style="position:absolute;left:158.45px;top:274.87px" class="cls_012"><span class="cls_012">Accepts payment</span></div>
<div style="position:absolute;left:46.63px;top:286.27px" class="cls_012"><span class="cls_012">2</span></div>
<div style="position:absolute;left:72.82px;top:286.27px" class="cls_012"><span class="cls_012">Collecting</span></div>
<div style="position:absolute;left:158.45px;top:286.27px" class="cls_012"><span class="cls_012">and issues official</span></div>
<div style="position:absolute;left:272.88px;top:286.27px" class="cls_012"><span class="cls_012">5 minutes</span></div>
<div style="position:absolute;left:347.50px;top:286.07px" class="cls_012"><span class="cls_012">Cahier</span></div>
<div style="position:absolute;left:423.93px;top:286.27px" class="cls_012"><span class="cls_012">P 500.00</span></div>
<div style="position:absolute;left:72.82px;top:297.87px" class="cls_012"><span class="cls_012">Officer</span></div>
<div style="position:absolute;left:158.45px;top:297.87px" class="cls_012"><span class="cls_012">receipt</span></div>
<div style="position:absolute;left:158.45px;top:321.28px" class="cls_012"><span class="cls_012">Approval for</span></div>
<div style="position:absolute;left:158.45px;top:332.87px" class="cls_012"><span class="cls_012">submission</span></div>
<div style="position:absolute;left:158.45px;top:344.27px" class="cls_012"><span class="cls_012">application and its</span></div>
<div style="position:absolute;left:495.95px;top:344.08px" class="cls_012"><span class="cls_012">All required</span></div>
<div style="position:absolute;left:272.88px;top:350.08px" class="cls_012"><span class="cls_012">5 minutes</span></div>
<div style="position:absolute;left:347.50px;top:349.87px" class="cls_012"><span class="cls_012">PSO\OIC</span></div>
<div style="position:absolute;left:158.45px;top:355.87px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:495.95px;top:355.67px" class="cls_012"><span class="cls_012">documents</span></div>
<div style="position:absolute;left:158.45px;top:367.30px" class="cls_012"><span class="cls_012">documents to</span></div>
<div style="position:absolute;left:158.45px;top:378.90px" class="cls_012"><span class="cls_012">RSSO</span></div>
<div style="position:absolute;left:158.45px;top:399.10px" class="cls_012"><span class="cls_012">Conducts Field</span></div>
<div style="position:absolute;left:347.50px;top:399.10px" class="cls_012"><span class="cls_012">PSO\CSS,</span></div>
<div style="position:absolute;left:158.45px;top:410.70px" class="cls_012"><span class="cls_012">Visit / Personal</span></div>
<div style="position:absolute;left:347.50px;top:410.70px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:282.50px;top:416.50px" class="cls_012"><span class="cls_012">1 day</span></div>
<div style="position:absolute;left:158.45px;top:422.10px" class="cls_012"><span class="cls_012">Interview (if new</span></div>
<div style="position:absolute;left:347.50px;top:422.10px" class="cls_012"><span class="cls_012">PSO</span></div>
<div style="position:absolute;left:158.45px;top:433.70px" class="cls_012"><span class="cls_012">religious sect)*</span></div>
<div style="position:absolute;left:347.50px;top:433.70px" class="cls_012"><span class="cls_012">staff\team</span></div>
<div style="position:absolute;left:158.45px;top:454.10px" class="cls_012"><span class="cls_012">Endorses</span></div>
<div style="position:absolute;left:282.50px;top:454.30px" class="cls_012"><span class="cls_012">1 day</span></div>
<div style="position:absolute;left:347.50px;top:454.10px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:500.95px;top:454.90px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:467.32px" class="cls_012"><span class="cls_012">Application to</span></div>
<div style="position:absolute;left:347.50px;top:465.53px" class="cls_012"><span class="cls_012">PSO staff or</span></div>
<div style="position:absolute;left:500.95px;top:468.32px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:347.50px;top:477.12px" class="cls_012"><span class="cls_012">SO Clerk</span></div>
<div style="position:absolute;left:158.45px;top:480.52px" class="cls_012"><span class="cls_012">Regional Office</span></div>
<div style="position:absolute;left:500.95px;top:481.52px" class="cls_012"><span class="cls_012">June 2016 and</span></div>
<div style="position:absolute;left:500.95px;top:494.93px" class="cls_012"><span class="cls_012">all required</span></div>
<div style="position:absolute;left:500.95px;top:508.33px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:500.95px;top:521.72px" class="cls_012"><span class="cls_012">documents</span></div>
<div style="position:absolute;left:158.45px;top:534.53px" class="cls_012"><span class="cls_012">Reviews and</span></div>
<div style="position:absolute;left:270.08px;top:534.73px" class="cls_012"><span class="cls_012">10 minutes</span></div>
<div style="position:absolute;left:347.50px;top:534.53px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:495.95px;top:534.53px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:546.12px" class="cls_012"><span class="cls_012">validates</span></div>
<div style="position:absolute;left:347.50px;top:546.12px" class="cls_012"><span class="cls_012">Regional</span></div>
<div style="position:absolute;left:495.95px;top:546.12px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:158.45px;top:557.53px" class="cls_012"><span class="cls_012">application for</span></div>
<div style="position:absolute;left:347.50px;top:557.53px" class="cls_012"><span class="cls_012">CRASM In-</span></div>
<div style="position:absolute;left:495.95px;top:557.53px" class="cls_012"><span class="cls_012">June 2016 and all</span></div>
<div style="position:absolute;left:158.45px;top:569.15px" class="cls_012"><span class="cls_012">CRASM and its</span></div>
<div style="position:absolute;left:347.50px;top:569.15px" class="cls_012"><span class="cls_012">charge</span></div>
<div style="position:absolute;left:495.95px;top:569.15px" class="cls_012"><span class="cls_012">required</span></div>
<div style="position:absolute;left:158.45px;top:580.55px" class="cls_012"><span class="cls_012">supporting by RO</span></div>
<div style="position:absolute;left:495.95px;top:580.55px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:495.95px;top:592.15px" class="cls_012"><span class="cls_012">documents</span></div>
<div style="position:absolute;left:265.27px;top:616.75px" class="cls_011"><span class="cls_011">Duration of</span></div>
<div style="position:absolute;left:83.63px;top:629.35px" class="cls_011"><span class="cls_011">Applicant/</span></div>
<div style="position:absolute;left:180.65px;top:629.35px" class="cls_011"><span class="cls_011">Service</span></div>
<div style="position:absolute;left:255.47px;top:629.35px" class="cls_011"><span class="cls_011">Activity (Under</span></div>
<div style="position:absolute;left:355.10px;top:629.35px" class="cls_011"><span class="cls_011">Person in</span></div>
<div style="position:absolute;left:37.40px;top:635.75px" class="cls_011"><span class="cls_011">Step</span></div>
<div style="position:absolute;left:441.95px;top:635.75px" class="cls_011"><span class="cls_011">Fees</span></div>
<div style="position:absolute;left:521.77px;top:635.75px" class="cls_011"><span class="cls_011">Form</span></div>
<div style="position:absolute;left:94.82px;top:642.15px" class="cls_011"><span class="cls_011">Client</span></div>
<div style="position:absolute;left:177.85px;top:642.15px" class="cls_011"><span class="cls_011">Provider</span></div>
<div style="position:absolute;left:275.68px;top:642.15px" class="cls_011"><span class="cls_011">Normal</span></div>
<div style="position:absolute;left:361.32px;top:642.15px" class="cls_011"><span class="cls_011">Charge</span></div>
<div style="position:absolute;left:253.27px;top:654.75px" class="cls_011"><span class="cls_011">Circumstances)</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:10426px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background14.jpg" width=612 height=792></div>
<div style="position:absolute;left:495.95px;top:73.03px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:78.83px" class="cls_012"><span class="cls_012">Reviews and</span></div>
<div style="position:absolute;left:347.50px;top:84.42px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:495.95px;top:84.42px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:158.45px;top:90.22px" class="cls_012"><span class="cls_012">validates</span></div>
<div style="position:absolute;left:347.50px;top:96.03px" class="cls_012"><span class="cls_012">Regional</span></div>
<div style="position:absolute;left:495.95px;top:96.03px" class="cls_012"><span class="cls_012">June 2016 and all</span></div>
<div style="position:absolute;left:158.45px;top:101.83px" class="cls_012"><span class="cls_012">application for</span></div>
<div style="position:absolute;left:270.08px;top:102.03px" class="cls_012"><span class="cls_012">10 minutes</span></div>
<div style="position:absolute;left:347.50px;top:107.42px" class="cls_012"><span class="cls_012">CRASM In-</span></div>
<div style="position:absolute;left:495.95px;top:107.42px" class="cls_012"><span class="cls_012">required</span></div>
<div style="position:absolute;left:158.45px;top:113.22px" class="cls_012"><span class="cls_012">CRASM and its</span></div>
<div style="position:absolute;left:347.50px;top:119.03px" class="cls_012"><span class="cls_012">charge</span></div>
<div style="position:absolute;left:495.95px;top:119.03px" class="cls_012"><span class="cls_012">supporting</span></div>
<div style="position:absolute;left:158.45px;top:124.62px" class="cls_012"><span class="cls_012">supporting by RO</span></div>
<div style="position:absolute;left:495.95px;top:130.42px" class="cls_012"><span class="cls_012">documents</span></div>
<div style="position:absolute;left:158.45px;top:143.83px" class="cls_012"><span class="cls_012">Process, encodes</span></div>
<div style="position:absolute;left:347.50px;top:143.83px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:495.95px;top:149.45px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:155.25px" class="cls_012"><span class="cls_012">and prints CRASM</span></div>
<div style="position:absolute;left:347.50px;top:155.25px" class="cls_012"><span class="cls_012">Regional</span></div>
<div style="position:absolute;left:270.08px;top:161.25px" class="cls_012"><span class="cls_012">25 minutes</span></div>
<div style="position:absolute;left:495.95px;top:161.05px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:158.45px;top:166.65px" class="cls_012"><span class="cls_012">with ribbon and</span></div>
<div style="position:absolute;left:347.50px;top:166.65px" class="cls_012"><span class="cls_012">CRASM In-</span></div>
<div style="position:absolute;left:495.95px;top:172.45px" class="cls_012"><span class="cls_012">June 2016</span></div>
<div style="position:absolute;left:158.45px;top:178.25px" class="cls_012"><span class="cls_012">CRD seal</span></div>
<div style="position:absolute;left:347.50px;top:178.25px" class="cls_012"><span class="cls_012">charge</span></div>
<div style="position:absolute;left:347.50px;top:190.25px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:158.45px;top:196.05px" class="cls_012"><span class="cls_012">Forwards</span></div>
<div style="position:absolute;left:347.50px;top:201.65px" class="cls_012"><span class="cls_012">Regional</span></div>
<div style="position:absolute;left:158.45px;top:207.45px" class="cls_012"><span class="cls_012">approved\ signed</span></div>
<div style="position:absolute;left:282.50px;top:207.65px" class="cls_012"><span class="cls_012">1 day</span></div>
<div style="position:absolute;left:347.50px;top:213.25px" class="cls_012"><span class="cls_012">CRASM In-</span></div>
<div style="position:absolute;left:158.45px;top:219.05px" class="cls_012"><span class="cls_012">CRASM to PSO</span></div>
<div style="position:absolute;left:347.50px;top:224.65px" class="cls_012"><span class="cls_012">charge</span></div>
<div style="position:absolute;left:72.82px;top:236.85px" class="cls_012"><span class="cls_012">Go back on</span></div>
<div style="position:absolute;left:347.50px;top:242.45px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:72.82px;top:248.45px" class="cls_012"><span class="cls_012">designated date</span></div>
<div style="position:absolute;left:158.45px;top:248.45px" class="cls_012"><span class="cls_012">Releases CRASM</span></div>
<div style="position:absolute;left:46.63px;top:254.28px" class="cls_012"><span class="cls_012">3</span></div>
<div style="position:absolute;left:272.88px;top:254.28px" class="cls_012"><span class="cls_012">5 minutes</span></div>
<div style="position:absolute;left:347.50px;top:254.08px" class="cls_012"><span class="cls_012">PSO staff or</span></div>
<div style="position:absolute;left:72.82px;top:259.87px" class="cls_012"><span class="cls_012">and receives</span></div>
<div style="position:absolute;left:158.45px;top:259.87px" class="cls_012"><span class="cls_012">to SO</span></div>
<div style="position:absolute;left:347.50px;top:265.47px" class="cls_012"><span class="cls_012">SO Clerk</span></div>
<div style="position:absolute;left:72.82px;top:271.48px" class="cls_012"><span class="cls_012">CRASM</span></div>
<div style="position:absolute;left:495.95px;top:285.07px" class="cls_012"><span class="cls_012">SO Application</span></div>
<div style="position:absolute;left:158.45px;top:290.67px" class="cls_012"><span class="cls_012">Files CRASM and</span></div>
<div style="position:absolute;left:347.50px;top:290.67px" class="cls_012"><span class="cls_012">Designated</span></div>
<div style="position:absolute;left:495.95px;top:296.47px" class="cls_012"><span class="cls_012">Form Revised</span></div>
<div style="position:absolute;left:158.45px;top:302.28px" class="cls_012"><span class="cls_012">copy of</span></div>
<div style="position:absolute;left:272.88px;top:302.48px" class="cls_012"><span class="cls_012">3 minutes</span></div>
<div style="position:absolute;left:347.50px;top:302.28px" class="cls_012"><span class="cls_012">PSO staff or</span></div>
<div style="position:absolute;left:495.95px;top:308.08px" class="cls_012"><span class="cls_012">June 2016 and</span></div>
<div style="position:absolute;left:158.45px;top:313.68px" class="cls_012"><span class="cls_012">Application Form</span></div>
<div style="position:absolute;left:347.50px;top:313.68px" class="cls_012"><span class="cls_012">SO Clerk</span></div>
<div style="position:absolute;left:495.95px;top:319.48px" class="cls_012"><span class="cls_012">CRASM</span></div>
<div style="position:absolute;left:72.03px;top:333.47px" class="cls_014"><span class="cls_014">* applicable to new religious sect/church</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:11228px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background15.jpg" width=612 height=792></div>
<div style="position:absolute;left:113.23px;top:93.83px" class="cls_015"><span class="cls_015">CITIZEN’S CHARTER FOR COMPLAINTS</span></div>
<div style="position:absolute;left:104.62px;top:152.85px" class="cls_004"><span class="cls_004">FILING AND HANDLING OF CUSTOMERS COMPLAINTS / FEEDBACKS</span></div>
<div style="position:absolute;left:180.05px;top:180.45px" class="cls_003"><span class="cls_003">Telephone Numbers:</span></div>
<div style="position:absolute;left:324.10px;top:180.45px" class="cls_003"><span class="cls_003">(036) 6210-127</span></div>
<div style="position:absolute;left:324.10px;top:194.25px" class="cls_003"><span class="cls_003">(036) 6215-963</span></div>
<div style="position:absolute;left:180.05px;top:208.05px" class="cls_003"><span class="cls_003">Email Address:</span></div>
<div style="position:absolute;left:324.10px;top:208.05px" class="cls_020"><span class="cls_020"> </span><A HREF="mailto:psareg06@gmail.com">psacapiz@gmail.com</A> </div>
<div style="position:absolute;left:108.02px;top:249.45px" class="cls_003"><span class="cls_003">To enhance the delivery of PSO basic services and to ensure that various</span></div>
<div style="position:absolute;left:72.03px;top:263.28px" class="cls_003"><span class="cls_003">customers’ needs are properly addressed, all clients and stakeholders are encouraged</span></div>
<div style="position:absolute;left:72.03px;top:277.08px" class="cls_003"><span class="cls_003">to give their comments, views, feedbacks and complaints.</span></div>
<div style="position:absolute;left:72.03px;top:318.48px" class="cls_004"><span class="cls_004">WHO MUST AVAIL OF THE SERVICE?</span></div>
<div style="position:absolute;left:90.03px;top:346.07px" class="cls_003"><span class="cls_003">1. Any concerned CLIENT</span></div>
<div style="position:absolute;left:72.03px;top:373.70px" class="cls_004"><span class="cls_004">REQUIREMENTS:</span></div>
<div style="position:absolute;left:90.03px;top:401.30px" class="cls_003"><span class="cls_003">1. Proper identification of complainant (full name, age, address, contact number)</span></div>
<div style="position:absolute;left:90.03px;top:415.10px" class="cls_003"><span class="cls_003">2. Name of specific person complained of</span></div>
<div style="position:absolute;left:90.03px;top:428.90px" class="cls_003"><span class="cls_003">3. Short details / explanation of nature of complaints /feedbacks (include</span></div>
<div style="position:absolute;left:108.02px;top:442.70px" class="cls_003"><span class="cls_003">attachments if necessary)</span></div>
<div style="position:absolute;left:90.03px;top:456.50px" class="cls_003"><span class="cls_003">4. In case of written complaint, it must be signed by the complainant</span></div>
<div style="position:absolute;left:90.03px;top:470.33px" class="cls_003"><span class="cls_003">5. In case of text / email / suggestion box, it must be verified first by the office</span></div>
<div style="position:absolute;left:90.03px;top:484.12px" class="cls_003"><span class="cls_003">6. If not settled, file a formal complaint and must be under oath.</span></div>
<div style="position:absolute;left:72.03px;top:511.72px" class="cls_004"><span class="cls_004">SCHEDULE OF AVAILABILITY OF SERVICE:</span></div>
<div style="position:absolute;left:72.03px;top:539.33px" class="cls_003"><span class="cls_003">Monday to Friday (walk-in and email/telephone complaints & suggestion box)</span></div>
<div style="position:absolute;left:108.02px;top:566.95px" class="cls_003"><span class="cls_003">8:00AM- 12:00NN</span></div>
<div style="position:absolute;left:108.02px;top:580.75px" class="cls_003"><span class="cls_003">1:00PM - 5:00PM</span></div>
<div style="position:absolute;left:202.28px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:201.28px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:453.15px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:201.47px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:362.13px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:12030px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background16.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:89.42px" class="cls_006"><span class="cls_006">FOR COMPLAINTS HOW TO AVAIL SERVICE</span></div>
<div style="position:absolute;left:43.22px;top:118.42px" class="cls_004"><span class="cls_004">WALK IN COMPLAINTS:</span></div>
<div style="position:absolute;left:356.10px;top:145.83px" class="cls_011"><span class="cls_011">DURATION OF</span></div>
<div style="position:absolute;left:44.03px;top:152.25px" class="cls_011"><span class="cls_011">STEP</span></div>
<div style="position:absolute;left:126.85px;top:152.25px" class="cls_011"><span class="cls_011">CLIENT</span></div>
<div style="position:absolute;left:234.88px;top:152.25px" class="cls_011"><span class="cls_011">OFFICE ACTIVITY</span></div>
<div style="position:absolute;left:453.35px;top:152.25px" class="cls_011"><span class="cls_011">PERSON IN CHARGE</span></div>
<div style="position:absolute;left:369.13px;top:158.65px" class="cls_011"><span class="cls_011">ACTIVITY</span></div>
<div style="position:absolute;left:57.03px;top:172.25px" class="cls_011"><span class="cls_011">I</span></div>
<div style="position:absolute;left:84.63px;top:172.25px" class="cls_009"><span class="cls_009">Secure, fill up properly &</span></div>
<div style="position:absolute;left:378.13px;top:172.25px" class="cls_009"><span class="cls_009">5mins.</span></div>
<div style="position:absolute;left:84.63px;top:185.05px" class="cls_009"><span class="cls_009">sign complaint slip</span></div>
<div style="position:absolute;left:84.63px;top:197.65px" class="cls_009"><span class="cls_009">provided near the</span></div>
<div style="position:absolute;left:84.63px;top:210.25px" class="cls_009"><span class="cls_009">suggestion box.</span></div>
<div style="position:absolute;left:55.42px;top:236.05px" class="cls_011"><span class="cls_011">II</span></div>
<div style="position:absolute;left:84.63px;top:236.05px" class="cls_009"><span class="cls_009">Proceed to the Care</span></div>
<div style="position:absolute;left:219.67px;top:236.05px" class="cls_009"><span class="cls_009">Receive, log the</span></div>
<div style="position:absolute;left:378.13px;top:236.05px" class="cls_009"><span class="cls_009">3 mins</span></div>
<div style="position:absolute;left:444.75px;top:236.05px" class="cls_009"><span class="cls_009">Care Officer/Designated</span></div>
<div style="position:absolute;left:84.63px;top:248.65px" class="cls_009"><span class="cls_009">Officer file the complaint</span></div>
<div style="position:absolute;left:219.67px;top:248.65px" class="cls_009"><span class="cls_009">complaint & advice the</span></div>
<div style="position:absolute;left:444.75px;top:248.65px" class="cls_009"><span class="cls_009">Person</span></div>
<div style="position:absolute;left:84.63px;top:261.47px" class="cls_009"><span class="cls_009">to the Public Assistance</span></div>
<div style="position:absolute;left:219.67px;top:261.47px" class="cls_009"><span class="cls_009">client to wait for further</span></div>
<div style="position:absolute;left:84.63px;top:274.07px" class="cls_009"><span class="cls_009">and Complaint Desk</span></div>
<div style="position:absolute;left:219.67px;top:274.07px" class="cls_009"><span class="cls_009">instructions</span></div>
<div style="position:absolute;left:84.63px;top:286.68px" class="cls_009"><span class="cls_009">(PACD).</span></div>
<div style="position:absolute;left:219.67px;top:299.27px" class="cls_009"><span class="cls_009">Analyze complaint and</span></div>
<div style="position:absolute;left:376.53px;top:299.27px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:444.75px;top:299.27px" class="cls_009"><span class="cls_009">Care Officer/Designated</span></div>
<div style="position:absolute;left:219.67px;top:312.07px" class="cls_009"><span class="cls_009">take immediate</span></div>
<div style="position:absolute;left:444.75px;top:312.07px" class="cls_009"><span class="cls_009">Person</span></div>
<div style="position:absolute;left:219.67px;top:324.67px" class="cls_009"><span class="cls_009">appropriate action if</span></div>
<div style="position:absolute;left:219.67px;top:337.28px" class="cls_009"><span class="cls_009">within his level of</span></div>
<div style="position:absolute;left:219.67px;top:349.87px" class="cls_009"><span class="cls_009">authority.</span></div>
<div style="position:absolute;left:219.67px;top:375.30px" class="cls_009"><span class="cls_009">If not within his authority,</span></div>
<div style="position:absolute;left:374.92px;top:375.30px" class="cls_009"><span class="cls_009">10 mins</span></div>
<div style="position:absolute;left:444.75px;top:375.30px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:387.90px" class="cls_009"><span class="cls_009">forward the complaint to</span></div>
<div style="position:absolute;left:219.67px;top:400.50px" class="cls_009"><span class="cls_009">the Outlet Supervisor.</span></div>
<div style="position:absolute;left:219.67px;top:425.90px" class="cls_009"><span class="cls_009">Inform the client of the</span></div>
<div style="position:absolute;left:376.53px;top:425.90px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:444.75px;top:425.90px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:438.50px" class="cls_009"><span class="cls_009">actions taken.</span></div>
<div style="position:absolute;left:53.83px;top:464.33px" class="cls_011"><span class="cls_011">III</span></div>
<div style="position:absolute;left:84.63px;top:464.33px" class="cls_009"><span class="cls_009">If complaint is resolved,</span></div>
<div style="position:absolute;left:219.67px;top:464.33px" class="cls_009"><span class="cls_009">Refer to RD for</span></div>
<div style="position:absolute;left:376.53px;top:464.33px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:444.75px;top:464.33px" class="cls_009"><span class="cls_009">RD</span></div>
<div style="position:absolute;left:84.63px;top:476.93px" class="cls_009"><span class="cls_009">acknowledges/ signs the</span></div>
<div style="position:absolute;left:219.67px;top:476.93px" class="cls_009"><span class="cls_009">Resolution of for</span></div>
<div style="position:absolute;left:84.63px;top:489.73px" class="cls_009"><span class="cls_009">appropriate space in the</span></div>
<div style="position:absolute;left:219.67px;top:489.73px" class="cls_009"><span class="cls_009">preliminary investigation.</span></div>
<div style="position:absolute;left:84.63px;top:502.33px" class="cls_009"><span class="cls_009">complaint slip.</span></div>
<div style="position:absolute;left:84.63px;top:514.92px" class="cls_009"><span class="cls_009">If not, elevate the</span></div>
<div style="position:absolute;left:84.63px;top:527.53px" class="cls_009"><span class="cls_009">complaint to the Regional</span></div>
<div style="position:absolute;left:84.63px;top:540.33px" class="cls_009"><span class="cls_009">Director.</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:12832px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background17.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:71.22px" class="cls_004"><span class="cls_004">COMPLAINTS/FEEDBACK FROM SUGGESTION BOX:</span></div>
<div style="position:absolute;left:358.30px;top:103.22px" class="cls_011"><span class="cls_011">DURATION OF</span></div>
<div style="position:absolute;left:44.03px;top:109.62px" class="cls_011"><span class="cls_011">STEP</span></div>
<div style="position:absolute;left:126.85px;top:109.62px" class="cls_011"><span class="cls_011">CLIENT</span></div>
<div style="position:absolute;left:234.88px;top:109.62px" class="cls_011"><span class="cls_011">OFFICE ACTIVITY</span></div>
<div style="position:absolute;left:455.55px;top:109.62px" class="cls_011"><span class="cls_011">PERSON IN CHARGE</span></div>
<div style="position:absolute;left:371.33px;top:115.83px" class="cls_011"><span class="cls_011">ACTIVITY</span></div>
<div style="position:absolute;left:57.03px;top:134.22px" class="cls_011"><span class="cls_011">I</span></div>
<div style="position:absolute;left:84.63px;top:134.22px" class="cls_009"><span class="cls_009">Secure, fill up properly &</span></div>
<div style="position:absolute;left:219.67px;top:134.22px" class="cls_009"><span class="cls_009">Provide suggestion /</span></div>
<div style="position:absolute;left:370.13px;top:134.22px" class="cls_009"><span class="cls_009">Continuing</span></div>
<div style="position:absolute;left:449.15px;top:134.22px" class="cls_009"><span class="cls_009">Designated Person</span></div>
<div style="position:absolute;left:84.63px;top:146.85px" class="cls_009"><span class="cls_009">sign suggestion /</span></div>
<div style="position:absolute;left:219.67px;top:146.85px" class="cls_009"><span class="cls_009">complaint slip forms &</span></div>
<div style="position:absolute;left:84.63px;top:159.45px" class="cls_009"><span class="cls_009">complaint slip provided</span></div>
<div style="position:absolute;left:219.67px;top:159.45px" class="cls_009"><span class="cls_009">pens.</span></div>
<div style="position:absolute;left:84.63px;top:172.05px" class="cls_009"><span class="cls_009">near the suggestion box</span></div>
<div style="position:absolute;left:84.63px;top:184.85px" class="cls_009"><span class="cls_009">at the designated place &</span></div>
<div style="position:absolute;left:219.67px;top:184.85px" class="cls_009"><span class="cls_009">Retrieve and record the</span></div>
<div style="position:absolute;left:378.53px;top:184.85px" class="cls_009"><span class="cls_009">Weekly</span></div>
<div style="position:absolute;left:449.15px;top:184.85px" class="cls_009"><span class="cls_009">Designated Person</span></div>
<div style="position:absolute;left:84.63px;top:197.45px" class="cls_009"><span class="cls_009">drop the same.</span></div>
<div style="position:absolute;left:219.67px;top:197.45px" class="cls_009"><span class="cls_009">complaints / feedbacks.</span></div>
<div style="position:absolute;left:219.67px;top:222.65px" class="cls_009"><span class="cls_009">Classifies the complaint /</span></div>
<div style="position:absolute;left:378.73px;top:222.65px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:449.15px;top:222.65px" class="cls_009"><span class="cls_009">Designated Person</span></div>
<div style="position:absolute;left:219.67px;top:235.45px" class="cls_009"><span class="cls_009">feedback received.</span></div>
<div style="position:absolute;left:219.67px;top:260.67px" class="cls_009"><span class="cls_009">Analyzes the complaints</span></div>
<div style="position:absolute;left:382.92px;top:260.67px" class="cls_009"><span class="cls_009">1 day</span></div>
<div style="position:absolute;left:449.15px;top:260.67px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:273.27px" class="cls_009"><span class="cls_009">/ feedbacks and take</span></div>
<div style="position:absolute;left:219.67px;top:286.08px" class="cls_009"><span class="cls_009">appropriate action.</span></div>
<div style="position:absolute;left:55.42px;top:311.87px" class="cls_011"><span class="cls_011">II</span></div>
<div style="position:absolute;left:84.63px;top:311.87px" class="cls_009"><span class="cls_009">Follow-up to office or</span></div>
<div style="position:absolute;left:219.67px;top:311.87px" class="cls_009"><span class="cls_009">Implements corrective</span></div>
<div style="position:absolute;left:382.92px;top:311.87px" class="cls_009"><span class="cls_009">1 day</span></div>
<div style="position:absolute;left:449.15px;top:311.87px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:84.63px;top:324.48px" class="cls_009"><span class="cls_009">person being referred to</span></div>
<div style="position:absolute;left:219.67px;top:324.48px" class="cls_009"><span class="cls_009">action on the complaint.</span></div>
<div style="position:absolute;left:84.63px;top:337.07px" class="cls_009"><span class="cls_009">or follow the instruction</span></div>
<div style="position:absolute;left:219.67px;top:337.07px" class="cls_009"><span class="cls_009">Prepares reply to</span></div>
<div style="position:absolute;left:84.63px;top:349.68px" class="cls_009"><span class="cls_009">as advised.</span></div>
<div style="position:absolute;left:219.67px;top:349.68px" class="cls_009"><span class="cls_009">complainant, if</span></div>
<div style="position:absolute;left:219.67px;top:362.50px" class="cls_009"><span class="cls_009">necessary.</span></div>
<div style="position:absolute;left:219.67px;top:387.70px" class="cls_009"><span class="cls_009">Monitors status of</span></div>
<div style="position:absolute;left:382.92px;top:387.70px" class="cls_009"><span class="cls_009">1 day</span></div>
<div style="position:absolute;left:449.15px;top:387.70px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:400.30px" class="cls_009"><span class="cls_009">complaints / feedbacks.</span></div>
<div style="position:absolute;left:219.67px;top:425.70px" class="cls_009"><span class="cls_009">Verifies effectiveness of</span></div>
<div style="position:absolute;left:375.73px;top:425.70px" class="cls_009"><span class="cls_009">50 mins.</span></div>
<div style="position:absolute;left:449.15px;top:425.70px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:438.30px" class="cls_009"><span class="cls_009">corrective action.</span></div>
<div style="position:absolute;left:53.83px;top:464.12px" class="cls_011"><span class="cls_011">III</span></div>
<div style="position:absolute;left:84.63px;top:464.12px" class="cls_009"><span class="cls_009">If not satisfied, file formal</span></div>
<div style="position:absolute;left:219.67px;top:464.12px" class="cls_009"><span class="cls_009">Refer to RD</span></div>
<div style="position:absolute;left:84.63px;top:476.72px" class="cls_009"><span class="cls_009">complaint to Office of the</span></div>
<div style="position:absolute;left:84.63px;top:489.52px" class="cls_009"><span class="cls_009">Regional Director.</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
</div>
<div style="position:absolute;left:50%;margin-left:-306px;top:13634px;width:612px;height:792px;border-style:outset;overflow:hidden">
<div style="position:absolute;left:0px;top:0px">
<img src="c21e7d70-7c29-11e9-9d71-0cc47a792c0a_id_c21e7d70-7c29-11e9-9d71-0cc47a792c0a_files/background18.jpg" width=612 height=792></div>
<div style="position:absolute;left:43.22px;top:71.22px" class="cls_004"><span class="cls_004">COMPLAINT THROUGH TELEPHONE \ E-MAIL:</span></div>
<div style="position:absolute;left:358.30px;top:103.22px" class="cls_011"><span class="cls_011">DURATION OF</span></div>
<div style="position:absolute;left:44.03px;top:109.62px" class="cls_011"><span class="cls_011">STEP</span></div>
<div style="position:absolute;left:126.85px;top:109.62px" class="cls_011"><span class="cls_011">CLIENT</span></div>
<div style="position:absolute;left:234.88px;top:109.62px" class="cls_011"><span class="cls_011">OFFICE ACTIVITY</span></div>
<div style="position:absolute;left:455.55px;top:109.62px" class="cls_011"><span class="cls_011">PERSON IN CHARGE</span></div>
<div style="position:absolute;left:371.33px;top:115.83px" class="cls_011"><span class="cls_011">ACTIVITY</span></div>
<div style="position:absolute;left:57.03px;top:134.22px" class="cls_011"><span class="cls_011">I</span></div>
<div style="position:absolute;left:84.63px;top:134.22px" class="cls_009"><span class="cls_009">Determine the Telephone</span></div>
<div style="position:absolute;left:219.67px;top:134.22px" class="cls_009"><span class="cls_009">Posting of Hotline & Tel</span></div>
<div style="position:absolute;left:84.63px;top:146.85px" class="cls_009"><span class="cls_009">number/email address of</span></div>
<div style="position:absolute;left:219.67px;top:146.85px" class="cls_009"><span class="cls_009">#’s for Public Information.</span></div>
<div style="position:absolute;left:84.63px;top:159.45px" class="cls_009"><span class="cls_009">the office.</span></div>
<div style="position:absolute;left:55.42px;top:185.25px" class="cls_011"><span class="cls_011">II</span></div>
<div style="position:absolute;left:84.63px;top:185.25px" class="cls_009"><span class="cls_009">Call / Email complaint.</span></div>
<div style="position:absolute;left:219.67px;top:185.25px" class="cls_009"><span class="cls_009">Acknowledges receipt of</span></div>
<div style="position:absolute;left:378.73px;top:185.25px" class="cls_009"><span class="cls_009">3 mins.</span></div>
<div style="position:absolute;left:449.15px;top:185.25px" class="cls_009"><span class="cls_009">Designated Personnel</span></div>
<div style="position:absolute;left:219.67px;top:197.85px" class="cls_009"><span class="cls_009">call / email.</span></div>
<div style="position:absolute;left:219.67px;top:223.25px" class="cls_009"><span class="cls_009">Verify the existence &</span></div>
<div style="position:absolute;left:380.33px;top:223.25px" class="cls_009"><span class="cls_009">5 mins</span></div>
<div style="position:absolute;left:449.15px;top:223.25px" class="cls_009"><span class="cls_009">Designated Personnel</span></div>
<div style="position:absolute;left:219.67px;top:235.85px" class="cls_009"><span class="cls_009">identity of the</span></div>
<div style="position:absolute;left:219.67px;top:248.45px" class="cls_009"><span class="cls_009">caller/complainant. (Call</span></div>
<div style="position:absolute;left:219.67px;top:261.28px" class="cls_009"><span class="cls_009">the Telephone #</span></div>
<div style="position:absolute;left:219.67px;top:273.87px" class="cls_009"><span class="cls_009">provided by the</span></div>
<div style="position:absolute;left:219.67px;top:286.47px" class="cls_009"><span class="cls_009">complainant/caller.)</span></div>
<div style="position:absolute;left:449.15px;top:286.47px" class="cls_009"><span class="cls_009">Designated Personnel</span></div>
<div style="position:absolute;left:219.67px;top:311.87px" class="cls_009"><span class="cls_009">Identify & log the</span></div>
<div style="position:absolute;left:380.33px;top:311.87px" class="cls_009"><span class="cls_009">5 mins</span></div>
<div style="position:absolute;left:219.67px;top:324.48px" class="cls_009"><span class="cls_009">complaint for records</span></div>
<div style="position:absolute;left:219.67px;top:337.07px" class="cls_009"><span class="cls_009">purposes.</span></div>
<div style="position:absolute;left:53.83px;top:362.90px" class="cls_011"><span class="cls_011">III</span></div>
<div style="position:absolute;left:84.63px;top:362.90px" class="cls_009"><span class="cls_009">Wait for advice from the</span></div>
<div style="position:absolute;left:219.67px;top:362.90px" class="cls_009"><span class="cls_009">Analyze complaint and</span></div>
<div style="position:absolute;left:378.73px;top:362.90px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:449.15px;top:362.90px" class="cls_009"><span class="cls_009">Designated Personnel</span></div>
<div style="position:absolute;left:84.63px;top:375.50px" class="cls_009"><span class="cls_009">office concerned.</span></div>
<div style="position:absolute;left:219.67px;top:375.50px" class="cls_009"><span class="cls_009">take immediate</span></div>
<div style="position:absolute;left:219.67px;top:388.30px" class="cls_009"><span class="cls_009">appropriate action if</span></div>
<div style="position:absolute;left:219.67px;top:400.90px" class="cls_009"><span class="cls_009">within his level of</span></div>
<div style="position:absolute;left:219.67px;top:413.50px" class="cls_009"><span class="cls_009">authority.</span></div>
<div style="position:absolute;left:219.67px;top:438.90px" class="cls_009"><span class="cls_009">If not within his authority,</span></div>
<div style="position:absolute;left:377.13px;top:438.90px" class="cls_009"><span class="cls_009">10 mins</span></div>
<div style="position:absolute;left:449.15px;top:438.90px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:451.50px" class="cls_009"><span class="cls_009">forward the complaint to</span></div>
<div style="position:absolute;left:219.67px;top:464.12px" class="cls_009"><span class="cls_009">the Outlet Supervisor.</span></div>
<div style="position:absolute;left:219.67px;top:489.52px" class="cls_009"><span class="cls_009">Inform the client of the</span></div>
<div style="position:absolute;left:378.73px;top:489.52px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:449.15px;top:489.52px" class="cls_009"><span class="cls_009">Outlet Supervisor</span></div>
<div style="position:absolute;left:219.67px;top:502.12px" class="cls_009"><span class="cls_009">actions taken.</span></div>
<div style="position:absolute;left:449.15px;top:502.12px" class="cls_009"><span class="cls_009">Designated Personnel</span></div>
<div style="position:absolute;left:53.22px;top:527.92px" class="cls_011"><span class="cls_011">IV</span></div>
<div style="position:absolute;left:84.63px;top:527.92px" class="cls_009"><span class="cls_009">Follow the instructions as</span></div>
<div style="position:absolute;left:219.67px;top:527.92px" class="cls_009"><span class="cls_009">Inquire if his/her</span></div>
<div style="position:absolute;left:378.73px;top:527.92px" class="cls_009"><span class="cls_009">5 mins.</span></div>
<div style="position:absolute;left:84.63px;top:540.53px" class="cls_009"><span class="cls_009">advised.</span></div>
<div style="position:absolute;left:219.67px;top:540.53px" class="cls_009"><span class="cls_009">concerned is properly</span></div>
<div style="position:absolute;left:219.67px;top:553.12px" class="cls_009"><span class="cls_009">addressed.</span></div>
<div style="position:absolute;left:219.67px;top:578.55px" class="cls_009"><span class="cls_009">If not, elevate the matter</span></div>
<div style="position:absolute;left:377.13px;top:578.55px" class="cls_009"><span class="cls_009">10 mins</span></div>
<div style="position:absolute;left:449.15px;top:578.55px" class="cls_009"><span class="cls_009">Regional Director</span></div>
<div style="position:absolute;left:219.67px;top:591.15px" class="cls_009"><span class="cls_009">to the Regional Director</span></div>
<div style="position:absolute;left:449.15px;top:591.15px" class="cls_009"><span class="cls_009">Central Office</span></div>
<div style="position:absolute;left:219.67px;top:603.75px" class="cls_009"><span class="cls_009">or to the Central Office.</span></div>
<div style="position:absolute;left:173.45px;top:731.97px" class="cls_009"><span class="cls_009">G</span><span class="cls_010">/F Catalan Bldg., Magallanes Street, Barangay (Poblacion) III, Roxas City 5800</span></div>
<div style="position:absolute;left:172.45px;top:744.78px" class="cls_010"><span class="cls_010">Telephone: (036) 6215-963 * TeleFax (036) 6210-127</span></div>
<div style="position:absolute;left:424.32px;top:744.78px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.psa.gov.ph/">www.psa.gov.ph</A> </div>
<div style="position:absolute;left:172.65px;top:755.17px" class="cls_010"><span class="cls_010">Email: psacapiz@gmail.com</span></div>
<div style="position:absolute;left:333.30px;top:755.17px" class="cls_010"><span class="cls_010"> </span><A HREF="http://www.rsso06.psa.gov.ph/psacapiz/">www.rsso06.psa.gov.ph/psacapiz</A> </div>
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